Clinical Manager

AlpineCare•San Antonio, TX

22d

About The Position

The Clinical Manager, in collaboration with the Clinical Supervisor, is responsible for providing high-quality patient care to home health clients in assigned branches. The role provides clinical leadership and support to field staff, manages clinical care teams and productivity expectations, and helps ensure care meets agency policies, professional standards, Medicare requirements, and other applicable regulations. The Clinical Manager oversees documentation and quality activities, including chart audits, OASIS review and submission, monitoring quality indicators, concurrent audits, and developing and monitoring Plans of Correction. The position also supports staff performance and development through feedback, competency evaluations, training, orientation, and preceptor assignments. The manager facilitates case conferences, participates in meetings and committees, communicates with physicians and referral sources, and assists with agency operations. When needed, the role provides skilled nursing visits and field support, backs up on-call duties, and may act as alternate administrator when designated.

Requirements

Current RN license in the state of practice, or eligibility per Nurse Licensure Compact (NLC) guidelines.
Active CPR certification.
Valid driver’s license and clean driving record.
Demonstrated leadership abilities and strong knowledge of home care clinical practices, Medicare regulations, and federal, state, and local compliance standards.
Proven ability to effectively manage agency resources.
Skill in assessing patient needs and developing individualized care plans.
Proficiency with computers, including email, EMRs, word processing, spreadsheets, and presentation tools.
Excellent auditory, verbal, and written communication skills.
Ability to lift up to 40 lbs. and perform duties involving walking, standing, sitting, bending, and use of hands.
Availability during operating hours, including all hours in which the home health agency is open and provides patient care.

Nice To Haves

Registered Nurse (RN) with 3 or more years of home health field experience.
At least 3 years of clinical management experience.
Experience with Homecare Homebase (HCHB).
Strong understanding of OASIS documentation, home care protocols, and Medicare compliance.

Responsibilities

Provide clinical leadership and support to field staff to ensure high-quality, compliant care.
Manage clinical care teams and productivity expectations.
Conduct chart audits, review visit notes for accuracy, and ensure Medicare criteria are met.
Review and submit OASIS to the state, correct errors, validate reports, and meet RAP and Final Claim deadlines (NOA within 5 days; Final Claims within 10 days).
Monitor OBQI/OBQM indicators and implement corrective actions as needed.
Complete in-home annual and as-needed competencies and evaluations, and supervise case management communication.
Provide feedback, conduct staff development training, and assign preceptors for new clinical staff.
Promote team members’ professional growth and serve on Performance Improvement and other committees.
Perform concurrent audits of at least 10% of the active census.
Collect, analyze, and report clinical data to the Administrator; develop and monitor Plans of Correction.
Facilitate team case conferences and participate in management and staff meetings.
Serve as backup for on-call duties when the on-call nurse is unavailable.
Provide intermittent skilled nursing visits, including SOCs and ROCs, as needed.
Support patient care delivery in the field when staffing or acuity requires.
Ensure alignment with agency policies, procedures, and professional standards.
Assist the Administrator with staff orientation and maintain communication with physicians, referral sources, and the broader care team.
If designated, perform the role of alternate administrator in the administrator’s absence.
Carry out additional duties as assigned by the Administrator.