Clinical Manager

Mental Health Resource Center•Jacksonville, FL

About The Position

The Clinical Manager oversees clinical services provided by the Comprehensive Services Center (CSC). The role conducts and reviews assessments to determine appropriate levels of care, reviews treatment planning to ensure it meets individuals’ assessed needs, supports therapist competencies in individual, group, and family therapy, and ensures clinical records are complete and accurate. The Clinical Manager supervises staff and oversees intake, symptom monitoring, risk assessment, treatment planning, documentation, and records management. The role collaborates with clinical colleagues and medical professionals, responds to crises as appropriate, and may provide services at other sites or programs when staffing needs arise. Clinical supervision for licensure is provided when the manager is a Qualified Supervisor with the State of Florida.

Requirements

Master’s degree in Mental Health Counseling or a related Human Services field from an accredited university or college; a related field is defined as one with 30 hours of coursework including the study of human behavior and development.
Three years’ experience working with individuals with mental illness.
Experience working with adults with severe and persistent mental illness.
Valid Florida license as an LMHC, LCSW, or LMFT.
Ability to make sound independent decisions, including recognizing risks and emergencies and responding appropriately.
Ability to interact appropriately with patients, families, community service providers, supervisory staff, and other department professionals.
Ability to engage in individual and group interactions with patients on a locked unit.
Required background screening and clearance through the Florida Care Provider Background Screening Clearinghouse.

Nice To Haves

Supervisory experience.
Certification in FARS.
Eligibility to become a Qualified Supervisor with the State of Florida.

Responsibilities

Supervise staff providing individual, group, and family therapy related to functional, social, personal, and recreational skills.
Oversee the intake process to facilitate access to CSC and community services.
Ensure clinical staff periodically monitor and assess individuals’ symptoms and management needs.
Complete mental health status exams for individuals in crisis; if licensed, assist in patient emergencies and complete professional certificates for individuals meeting inpatient admission criteria.
Maintain current knowledge of Florida Baker Act Statutes 394, forms, and procedures.
Collaborate with the team and participate in consultations with psychiatrists, ARNPs, and the supervisor.
Review intakes and other CSC staff documentation for completeness, accuracy, and compliance, and work with staff and the supervisor to address deficiencies.
Assess and monitor risks and symptoms of trauma, abuse, and neglect, using appropriate reporting mechanisms.
Ensure medical records are maintained and updated promptly in accordance with departmental and records management policies.
Review comprehensive psychosocial assessments at admission and on an ongoing basis.
Ensure clinical staff develop strengths-based treatment plans with individuals served, including input from family members, service providers, and significant others.
Monitor treatment plan reviews and ensure documentation addresses progress or lack of progress toward goals.
Ensure records contain current, accurate, and comprehensive information.
Assist with delivering services at other sites or programs due to staff absences or vacancies.
Provide clinical supervision for licensure to employees if a Qualified Supervisor with the State of Florida.