Clinical Manager

UnitedHealth Group•Pulaski, VA
•$73,188 - $109,782•Onsite

About The Position

The Clinical Manager provides leadership, supervision, and coordination of therapy services to ensure high-quality, compliant, and cost-effective patient care. The role maintains fiscal responsibility, facilitates patient-care communication, and supports referrals, scheduling, patient visits, and documentation as needed. Work is performed in the Pulaski, Virginia office, Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional local travel throughout the coverage area. The manager participates in the on-call process and may provide direct patient care infrequently during emergencies.

Requirements

  • Associate or bachelor's degree in nursing.
  • Current RN license specific to the state(s) assigned.
  • Current CPR certification.
  • At least 1 year of clinical RN experience in home health or hospice.
  • At least 1 year of RN management experience.

Responsibilities

  • Recommends staff employment decisions to the director of operations, including hiring, firing, advancement, promotion, and status changes.
  • Oversees the overall quality of patient care and the clinical performance of nurses and aides.
  • Organizes clinical operations for the care center.
  • Reviews service requests and determines patient eligibility and suitability for home care services; coordinates patient referrals and admissions with intake.
  • Oversees scheduling.
  • Oversees payor verification and precertification requirements.
  • Reviews other staff members’ documentation and ensures missing, incomplete, or untimely documentation issues are resolved.
  • Assists clinicians in establishing immediate and long-term patient goals, setting priorities, and developing Plans of Care.
  • Regularly evaluates patient needs and collaborates with clinicians on necessary revisions to Plans of Care.
  • May provide direct patient care infrequently in emergencies.
  • Participates in the on-call process.
  • Assists with staff training to support quality care, compliance, and fiscal responsibility.
  • Participates in investigating and resolving patient, family, and physician concerns.

Benefits

  • Comprehensive benefits package, subject to eligibility requirements.
  • Incentive and recognition programs.
  • Equity stock purchase program.
  • 401(k) contribution.
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