Clinical Manager

Evergreen Family Medicine•Roseburg, OR

20d•Onsite

About The Position

Evergreen Family Medicine (EFM) provides outpatient care through clinics in Roseburg, Sutherlin, and Myrtle Creek, Oregon. Services include Urgent Care, Family Practice, Women’s Health, Occupational Health, and school-based telehealth. The Clinical Manager plans and coordinates work for nursing and support staff and supervises patient-care functions in an assigned health care setting. The role assesses patient needs, resources, workflow, and acuity to guide staffing, while supporting staff development, performance, and hiring. It also contributes to nursing protocols, safety and quality improvement, policy implementation, payroll tasks, and community and company activities. The position includes professional nursing work and requires promoting teamwork, professionalism, and a positive workplace environment. EFM is a drug-free workplace; employment offers are contingent on passing a pre-employment drug screen and background check.

Requirements

CCMA certification or LPN or RN license.
At least 2 years of lead or supervisory experience.
At least 5 years of experience.
Critical-thinking and problem-solving skills, including identifying problems, assessing information, using sound judgment, and evaluating alternatives.
Interpersonal skills and tact when dealing with patients, physicians, and employees.
Integrity, honesty, and ethical conduct.
Knowledge of common illnesses and diseases, commonly prescribed medications, and medical terminology.
Team-building skills, including encouraging cooperation, trust, team identity, and shared commitment to goals.
Strong leadership skills.
Ability to withstand physical and emotional stress.
Ability to meet the listed physical requirements, including lifting up to 15–35 pounds at times.

Responsibilities

Maintain confidentiality according to HIPAA regulations and EFM policies.
Adhere to EFM departmental standards and policies, including state and federal regulations.
Communicate professionally and effectively with coworkers, managers, and patients by phone, email, and in person.
Plan, schedule, coordinate, and assign work; establish goals and priorities for nursing and support staff.
Supervise assessment, planning, implementation, and evaluation of patient care in an assigned health care setting.
Assess resources, patient needs, workflow, and patient acuity to determine staffing assignments.
Assist with staff education and orientation, job-related training, and opportunities for staff flexibility and development.
Help resolve problems encountered by employees or patients.
Coordinate and participate in nursing staff performance evaluation activities; monitor and document performance, provide ongoing feedback, and formally evaluate employees in relation to performance and training.
Assist in developing and implementing the interview and hiring process.
Implement safety and quality improvement standards and develop procedures to ensure compliance.
Implement and interpret policies and procedures.
Assist in developing, recommending, and coordinating new procedures for assigned nursing staff functions.
Develop and implement nursing protocols and standing orders within nursing guidelines.
Give instructions on special clinical or health procedures and the use and maintenance of new equipment.
Maintain personnel productivity at acceptable levels.
Participate in company and community outreach activities and committees, including health fairs, volunteer programs, and QI and PCPCH committees.
Perform professional nursing work and support professional growth through educational programs, current literature, in-service meetings, workshops, and research.
Perform payroll duties such as time corrections and payroll reports.
Complete other assigned and necessary duties.
Promote a workplace environment characterized by teamwork, a positive outlook, and professionalism.
Meet the physical demands of the role, including prolonged desk and computer work, walking, standing and moving for long hours, and occasional lifting of 15–35 pounds.