Clinical Manager

The Ohio State University•Columbus, OH

27d•$56,300 - $73,000•Onsite

About The Position

The Ohio State University College of Dentistry seeks a Clinical Coordinator for its Orthodontic Division, which provides comprehensive orthodontic treatment for patients of all ages. The role oversees day-to-day clinical operations and supports patient-centered care in collaboration with orthodontic faculty, residents, staff, and students. The College of Dentistry is the fourth-largest public dental school in the United States and the only public dental school in Ohio, with approximately 600 students in undergraduate and graduate programs.

Requirements

Bachelor's-level degree.
3–5 years of experience in clinical or health care program settings and an educational setting.
Understanding of management principles.

Nice To Haves

Considerable experience in database development and maintenance.
Considerable experience in data collection methodology, analysis, and reporting.
Formal training background preferred.

Responsibilities

Provide overall clinic administration and supervise front office staff, student workers, and the laboratory technician in the orthodontic patient-centered clinical care program.
Serve as liaison among Division administration, clinic administration, dental faculty, residents, outside agencies, and vendors.
Coordinate clinic administration across patient financial management, clinical assisting, and admissions and reception activities.
Monitor the clinical budget, reconcile supplies and other expenses, and manage marketing.
Develop and provide training on the orthodontic electronic healthcare record software, axiUm, for faculty, residents, and staff.
Monitor annual health and safety training and compliance for clinical staff and part-time faculty.
Work with the data analyst to manage record archiving and patient transfers to other practices.
Work with the pre-doctoral director and students to ensure completion of orthodontic requirements and participation in the pre-doctoral Invisalign program.
Coordinate dentofacial program patients and process internal and external patient referrals.
Update the clinic operations manual, standard procedures, and clinical documents.
Assist faculty and residents with data reporting and analysis.
Chair the Clinical Advisory Committee.
Manage incident reports, patient complaints, and faculty, resident, and staff issues as they arise.
Work with the Chair, Program Directors, faculty, and residents to develop and maintain efficient clinic schedules and calendars.
Facilitate resident and staff development events and opportunities to resolve conflicts, promote teamwork, and enhance morale in the clinic.
Help recruit and retain clinic staff.
Run day-to-day clinical operations.