Clinical Manager, Quality Assurance
About The Position
The Clinical Manager, Quality Assurance (CQM) evaluates the treatment progression of client programs through in-person observation, data review, and direct communication with assigned staff. The CQM provides verbal and written feedback to help ensure clients are progressing in alignment with their treatment plans. The role works under the supervision of local Clinical Director(s) and reports to them, while maintaining a small to moderate caseload and supporting clinical quality across assigned cases. ACES provides individualized, evidence-based Applied Behavior Analysis services for individuals with autism and their families in homes, centers, schools, and communities. The organization describes its 2XO initiative as a commitment to innovative, evidence-based care and to supporting BCBAs through career growth, clinical support, and tools to help children and families thrive.
Requirements
- Ability to work independently with only general supervision.
- Master’s degree at minimum in Applied Behavioral Analysis, psychology, education, social work, or another related field.
- BCBA certification or clinical license.
- At least 3 years of clinical supervision experience as a BCBA.
- Valid driver’s license and/or access to reliable transportation.
- Complete a background check, tuberculosis test, LiveScan fingerprinting, and any other clearance required by funding sources.
- Comfort working in home, community, school, clinic, and military base environments.
- Comfort working in group settings and leading small groups of staff and clients.
- Strong desire to support and develop staff skills and abilities.
- Proficiency with MS Office Suite, word processing, spreadsheets, email, database software, and project management software.
- Strong organizational skills.
- Professional, positive attitude.
- Excellent communication skills.
Nice To Haves
- 5 or more years of clinical supervision experience as a BCBA.
- 5 or more years of experience working with clients with ASD or other special needs.
- 5 or more years of training and/or education related to ASD.
Responsibilities
- Maintain a small to moderate caseload.
- Assist Clinical Director(s) with intervention on clinical cases to influence positive outcomes.
- Collaborate with the Program Manager on client cohort progress and communication to payors.
- Evaluate the clinical quality of assigned cases through consultation, supervision, and communication with Behavioral Interventionists and parents or caregivers to gather feedback and input about treatment prognosis.
- Provide regular collaboration on cases that are not progressing in alignment with their treatment plans, including cases facing significant barriers to progress.
- Participate in cases requiring advanced clinical consultation and work alongside treatment teams to modify treatment plans.
- Communicate with parents regarding clinical concerns related to client programs.
- Provide parent-training workshops and services that create opportunities for higher levels of parent participation.
- Attend IEP meetings when approved by funding sources or as needed.
- Monitor and provide input regarding regional outcome data, with support from the Director of Client Outcomes, including standardized assessment trends, service recommendation trends, length of time in treatment, and transition status trends.
Benefits
- Up to $30,000 in annual performance-based incentives.
- Sign-on, retention, and relocation incentives may be available based on location and organizational needs.
- Up to $10,000 in relocation assistance where applicable.
- Up to 28 paid days off annually, including holidays, vacation days, and sick leave.
- Medical, dental, and vision insurance available within 30 days of joining.
- 401(k) retirement plan.
- Referral bonuses of up to $3,000.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
