Clinical Manager of Youth & Family

Centerstone•Bradenton, FL

6d•Hybrid

About The Position

The Clinical Manager, Youth & Family provides clinical and operational leadership for assigned youth and family behavioral health programs, including Community Action Treatment (CAT) programs and other intensive community-based services. This position is responsible for ensuring services are person- and family-centered, clinically appropriate, evidence-based, trauma-informed, and delivered in accordance with program, contractual, regulatory, and organizational requirements. The Clinical Manager provides leadership and support to program supervisors and clinical staff; monitors clinical quality, access, productivity, census, outcomes, and program performance; and works collaboratively with the Director of Youth & Family Services and other leaders to strengthen service delivery across the youth and family continuum. This position supports interdisciplinary teams serving children, adolescents, young adults, and families with complex behavioral health needs and works to ensure individuals receive the appropriate intensity of services while maintaining connection to their families, schools, communities, and natural support systems whenever possible.

Requirements

Master's degree in Social Work, Mental Health Counseling, Marriage and Family Therapy, Psychology, or another clinically related behavioral health field required.
Minimum of three years of progressively responsible behavioral health experience providing services to children, adolescents, and families.
Experience providing clinical supervision, program supervision, or leadership within a behavioral health setting required.
Experience with intensive community-based services, CAT programs, crisis services, or services for youth with serious emotional disturbance strongly preferred.
Must meet applicable requirements to provide clinical supervision based on professional discipline and assigned staff.
Valid Florida driver's license with a safe driving record when driving is required for the position.

Nice To Haves

Florida clinical licensure as an LCSW, LMHC, or LMFT, or Registered Clinical Social Work Intern, Registered Mental Health Counselor Intern, or Registered Marriage and Family Therapist Intern status, is strongly preferred but not required.
Experience providing leadership or clinical oversight for Florida Community Action Treatment (CAT) programs.
Experience supervising multidisciplinary teams serving youth with serious emotional disturbance and complex behavioral health needs.
Experience working with child welfare, juvenile justice, schools, crisis systems, and other child-serving systems.
Experience with Medicaid-funded and publicly funded behavioral health programs.
Experience monitoring contractual performance measures, fidelity expectations, quality indicators, census, utilization, and financial performance.
Qualified Supervisor status in Florida, as applicable to professional discipline.
Experience implementing evidence-based and evidence-informed practices for children, adolescents, and families.

Responsibilities

Provides clinical and operational oversight for assigned Youth & Family programs, including Community Action Treatment (CAT) teams and other intensive community-based behavioral health services.
Provides leadership, consultation, coaching, and support to program supervisors and clinical staff to promote consistent clinical practice and effective program operations.
Ensures services are delivered in accordance with applicable clinical standards, evidence-based practices, Florida requirements, funding source expectations, contracts, accreditation standards, and organizational policies and procedures.
Monitors program census, referrals, admissions, discharges, caseloads, productivity, service utilization, access, documentation, and clinical outcomes and works with program supervisors to address identified barriers or performance concerns.
Supports CAT teams in maintaining an intensive, multidisciplinary, community-based approach designed to stabilize youth and families, improve functioning, and reduce unnecessary utilization of higher levels of care.
Promotes person- and family-centered treatment planning that incorporates youth and family strengths, preferences, culture, natural supports, social drivers of health, educational needs, and recovery/resiliency goals.
Provides clinical consultation and oversight for complex and high-risk cases, including youth experiencing significant behavioral health symptoms, suicidality, family instability, involvement with multiple systems, or risk of hospitalization or other higher levels of care.
Ensures appropriate risk assessment, safety planning, crisis planning, transition planning, and clinical follow-up are incorporated into service delivery.
Promotes active family and caregiver engagement throughout assessment, treatment planning, service delivery, transition, and discharge whenever clinically appropriate.
Supports coordination across the youth-serving system, including schools, child welfare, juvenile justice, primary care, hospitals, crisis providers, community organizations, and other behavioral health providers.
Works with program supervisors to ensure effective interdisciplinary team functioning and coordination among therapists, case managers, psychiatric providers, nurses, peers, mentors, and other team members as applicable to program design.
Ensures appropriate clinical supervision is available and provided in accordance with organizational, professional, contractual, and regulatory requirements.
Participates in recruitment, interviewing, onboarding, training, staff development, performance management, and retention efforts for assigned programs.
Supports supervisors in establishing clear performance expectations and addressing staff performance, competency, documentation, productivity, or clinical practice concerns.
Identifies workforce development needs and coordinates training related to evidence-based practices, trauma-informed care, suicide prevention, crisis intervention, family engagement, clinical documentation, youth development, co-occurring disorders, and other identified program needs.
Reviews clinical documentation and program records and supports routine quality assurance activities to ensure documentation demonstrates medical necessity, appropriate service delivery, treatment progress, and compliance with applicable requirements.
Collaborates with Quality, Compliance, Finance, Revenue Cycle, Human Resources, and other organizational functions to address program needs and improve performance.
Monitors program and contract performance indicators and works with supervisors and leadership to develop and implement corrective or performance improvement strategies when targets are not achieved.
Uses clinical, operational, financial, workforce, and quality data to identify trends, evaluate program effectiveness, and support continuous quality improvement.
Supports appropriate utilization of services and assists teams in evaluating whether individuals are receiving the appropriate level and intensity of care.
Promotes timely transitions and continuity of care when youth enter, move between, or discharge from services, including coordination with outpatient and other community-based programs.
Develops and maintains collaborative relationships with community stakeholders and referral partners to improve access, coordination, and continuity of services for children and families.
Participates in program development, evaluation, strategic planning, and implementation of new or enhanced Youth & Family services.
Works collaboratively with the Director of Youth & Family Services to evaluate program performance, staffing needs, service capacity, community needs, and opportunities for growth or improvement.
Provides direct clinical services or clinical consultation when necessary to support program operations and continuity of care, consistent with qualifications, licensure, and scope of practice.