Clinical Manager-BH - Wilson Children's BH

Clinica Sierra Vista•Bakersfield, CA

4d•$106,080 - $146,130

About The Position

The Clinical Manager supervises and coordinates activities of the assigned Behavioral Health Center and/or substance use disorder (SUD) program. The role provides clinical direction and quality control for clinical services, oversees the work of licensed and unlicensed therapists, case managers, and interns or students, and ensures appropriate diagnostic and therapeutic services. The manager also conducts individual, family, and group psychotherapy sessions and diagnostic evaluations, and maintains a small caseload to support credentialing. The Clinical Manager may provide psychotherapy to high-acuity clients and clients with difficult presentations. The role provides technical and clinical direction to staff and clinical supervision to associate therapists and/or student interns when applicable and needed. It also leads staff meetings and represents the program and the interests and needs of the people it serves at multi-agency and collaborative meetings. As the program’s Customer Service Representative, the manager resolves grievances and accommodates special needs and requests from individuals, families, and their care advocates. As part of the behavioral health department leadership team, the Clinical Manager works with administrative staff to support fiscal, clinical, and licensing integrity, including Medi-Cal, Medicare, and DMC requirements. The position is responsible for overall site operations, including facility safety and cleanliness and staff and client safety. Responsibilities also include performance outcome reporting, contract and accreditation compliance, employee management, hiring and retention, policy and procedure development, crisis intervention, and employee reviews.

Requirements

Strong foundation in behavioral health, mental health treatment, and/or addiction treatment practices, with experience caring for both children and adults.
Knowledge of SUD intervention models, including Matrix, 12-step, Harm Reduction, and Abstinence theory.
At least three years of experience in a specialty mental health and/or SUD setting.
Must pass pre-employment screenings, including background check, drug tests, and references.
Current, valid California license in good standing with the Board of Behavioral Sciences as an LCSW, LMFT, or LPCC, or as a Psychologist with the California State Board of Psychology.

Nice To Haves

Two years post-licensure and ability to provide clinical supervision.

Responsibilities

Provide psychotherapy to a small caseload of clients to ensure ability to credential.
May provide psychotherapy to high-acuity clients and clients with difficult presentations.
Provide technical and clinical direction to clinical staff, and clinical supervision to associate therapists and/or student interns as applicable and necessary based on site needs.
Plan and report on performance outcome measures.
Ensure team adherence to contract standards and Medi-Cal and Medicare compliance, and retain The Joint Commission behavioral health accreditation as applicable to the assigned center or program.
Manage and follow up with assigned employees to ensure adherence to job expectations; write reports, plans of correction, and other necessary documents.
Hire and retain staff.
Maintain coaching and disciplinary records for employees and collaborate with the Senior Director of BH and/or HR when appropriate.
Establish and maintain cooperative relationships with other programs and agencies.
Assist in developing policies and procedures.
Undertake and assist with crisis intervention and case evaluations.
Conduct introductory and annual non-clinical employee reviews and competency forms, and provide constructive performance feedback.
Perform other duties as required.
Supervise and coordinate activities of the assigned Behavioral Health Center and/or SUD program.
Oversee clinical services and the work activities of therapists, case managers, and interns or students.
Conduct individual, family, and group psychotherapy sessions and diagnostic evaluations.
Lead staff meetings and represent the program at multi-agency and collaborative meetings.
Resolve grievances and accommodate special needs and requests from individuals, families, and their care advocates.
Coordinate with administrative staff to support fiscal, clinical, and licensing integrity.
Oversee site operations, including facility safety, cleanliness, and staff and client safety.