Clinical Manager-BH - Wilson Children's BH

Clinica Sierra Vista•Bakersfield, CA

About The Position

The Clinical Manager supervises and coordinates activities of the Behavioral Health Center and/or Substance Use Disorder (SUD) Program. The role provides clinical direction and quality control for services at the assigned site or program, oversees the work of licensed and unlicensed behavioral health and SUD therapists, case managers, and interns or students, and ensures appropriate diagnostic and therapeutic services. The manager also conducts individual, family, and group psychotherapy and diagnostic evaluations. The Clinical Manager leads staff meetings, represents the behavioral health program and the needs of the people it serves in collaborative meetings, and acts as the program’s Customer Service Representative for resolving grievances and accommodating special needs and requests. As part of the behavioral health department leadership team, the manager works with administrative staff to support fiscal, clinical, and licensing integrity, including MediCal, Medicare, and DMC requirements. The role is also responsible for site operations, facility safety and cleanliness, and the safety of staff and clients. The manager provides psychotherapy to a small caseload, including potentially high-acuity clients and clients with difficult presentations, and provides technical and clinical direction and supervision to associate therapists and student interns as applicable. The role oversees outcome measures, contract and regulatory compliance, accreditation, employee performance and retention, hiring, documentation, policy and procedure development, interagency relationships, crisis intervention, and employee reviews.

Requirements

At least three years of experience in a specialty mental health and/or SUD setting.
Current, valid California license in good standing with the Board of Behavioral Sciences as an LCSW, LMFT, or LPCC, or licensure as a Psychologist by the California State Board of Psychology.
Must pass all pre-employment screenings, including background check, drug tests, and references.
Strong foundation in behavioral health, mental health treatment, and/or addiction treatment practices, with experience caring for both children and adults.
Knowledge of SUD intervention models, including Matrix, 12-step, Harm Reduction, and Abstinence theory.

Nice To Haves

Two years post-licensure and ability to provide clinical supervision.

Responsibilities

Supervise and coordinate activities of the Behavioral Health Center and/or SUD Program.
Provide clinical direction and quality control for services at the assigned site or program.
Oversee the work of licensed and unlicensed therapists, case managers, and interns or students.
Oversee the appropriate provision of diagnostic and therapeutic services.
Conduct individual, family, and group psychotherapy sessions and diagnostic evaluations.
Provide psychotherapy to a small caseload, including high-acuity clients or clients with difficult presentations as needed.
Provide technical and clinical direction to staff and clinical supervision to associate therapists and/or student interns when applicable and needed.
Lead staff meetings and represent the behavioral health program and the interests and needs of those served at collaborative and multi-agency meetings.
Serve as the Customer Service Representative for the assigned program to resolve grievances and accommodate special needs and requests.
Coordinate with department administrative staff to support fiscal, clinical, and licensing integrity.
Oversee site operations, including facility safety and cleanliness and staff and client safety.
Plan and report on performance outcome measures.
Ensure team adherence to contract standards, MediCal and Medicare compliance, and applicable Joint Commission behavioral health accreditation requirements.
Manage and follow up with assigned employees regarding job expectations.
Write reports, plans of correction, and other required documents.
Hire and retain staff; maintain coaching and disciplinary records and collaborate with the Senior Director of BH and/or HR when appropriate.
Establish and maintain cooperative relationships with other programs and agencies.
Assist in developing policies and procedures.
Undertake and assist with crisis intervention and case evaluations.
Conduct introductory and annual non-clinical employee reviews and competency forms, and provide constructive performance feedback.
Perform other duties as required.