Clinical Manager Assistant: Southpointe Office

Concordia Lutheran Ministries and Affiliates•Canonsburg, PA

About The Position

Concordia Visiting Nurses is a Medicare-certified, state-licensed, Medicaid-approved home health agency serving nine Western Pennsylvania counties. The Clinical Manager Assistant supports the Clinical Manager and clinical leadership team, helping the Home Health Agency operate smoothly and efficiently. The position provides administrative and coordination support, assists with clinical workflows and documentation, and helps ensure accurate records and compliance with HIPAA regulations and internal policies. It also supports clinical resource management and special projects. The role calls for a motivated, organized, professional, and proactive person with strong communication and technical skills. A high school diploma or GED is required; further education or certification in medical administration is preferred.

Requirements

High school diploma or GED equivalent.
Exceptional interpersonal skills and the ability to interact with patients, families, staff, and other diverse groups.
Strong organizational skills and meticulous attention to detail; ability to manage multiple priorities in a fast-paced environment.
Strong verbal and written communication skills.
Proactive, resourceful, and able to anticipate needs, troubleshoot issues, and find solutions efficiently.
Comfort using Electronic Health Records (EHR) systems, scheduling software, and standard office applications such as Microsoft Office Suite.
Basic understanding of medical terminology, procedures, and healthcare practices.

Nice To Haves

Further education or certification in medical administration.

Responsibilities

Manage schedules, coordinate meetings, and handle correspondence for the clinical leadership team.
Assist in streamlining clinical workflows, preparing documentation, and maintaining current patient records and files.
Facilitate communication between clinical staff, management, and other departments; help resolve issues and support timely information flow.
Help maintain accurate records and ensure adherence to HIPAA regulations and internal policies.
Assist with management of clinical supplies, equipment, and resources.
Support clinical initiatives and projects as assigned, including gathering and analyzing data and generating reports.