Clinical Liaison - Private Duty

Adoration Health•Knoxville, TN
•Onsite

About The Position

Adoration Private Duty is seeking a Clinical Liaison in Knoxville, Tennessee. The role facilitates patient transitions from healthcare facilities to home-based skilled private duty and home health services, supporting continuity of care and timely referral coordination. The Clinical Liaison builds relationships with physicians, hospitals, and community providers; communicates patient care needs; manages account relationships; educates referral sources about service capabilities; and collaborates with internal agency staff. An active nursing license is required, with LPN or RN preferred. The position is full-time, weekdays from 8:00 a.m. to 5:00 p.m., covering the Knoxville, Tennessee area. It involves coordinating referrals and care needs, conducting pre-discharge facility visits when requested, communicating with referral sources and providers, and supporting timely processing of physician orders.

Requirements

  • Active licensure as a Licensed Practical Nurse (LPN), Registered Nurse (RN), Certified Respiratory Therapist (CRT), or Registered Respiratory Therapist (RRT) in the applicable state is preferred.
  • Reliable personal transportation, a valid driver's license, and current automobile insurance are required.

Nice To Haves

  • LPN or RN licensure is preferred.

Responsibilities

  • Manage communication among physicians, social workers, discharge planners, hospital case managers, and agency staff regarding referral requests and concerns.
  • Relay patient care information, inquiries, and status updates to referral sources.
  • Maintain a system for tracking non-admits and communicate outcomes to referral sources.
  • Coordinate care needs and communicate physician and staff concerns before admission or resumption of care.
  • Facilitate clinical orders from facilities or physicians and communicate requirements to agency staff.
  • Build and sustain collaborative relationships with facility and physician staff.
  • Facilitate patient referrals for home health and skilled private duty services before discharge.
  • Conduct pre-discharge facility visits at a physician's request to assess patient needs and eligibility.
  • Notify primary care providers or specialists of patient discharge and upcoming home health admission.
  • Manage assigned accounts and identify opportunities for clinical alignment to enhance outcomes.
  • Educate clinical providers on home health and skilled private duty service capabilities.
  • Communicate patient acceptance and document required demographic, clinical, and payer information on approved forms.
  • Support timely processing of physician orders at the branch level.
  • Promote effective communication and collaboration with branch and sales staff through weekly meetings.

Benefits

  • Medical, dental, and vision insurance
  • Health Savings and Flexible Spending Accounts, including up to $5,000 for childcare
  • Tuition discounts and reimbursement
  • 401(k) with company match
  • Mileage reimbursement
  • Generous paid time off
  • Wellness and discount programs, including Noom, SkinIO virtual skin cancer screening, childcare, gym memberships, pet insurance, and travel and entertainment discounts
  • Flexible scheduling options
  • Job stability and regular advancement opportunities
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