Clinical Liaison - Private Duty

BrightSpring Health Services • Knoxville, TN

2d

About The Position

Adoration Private Duty is seeking a Clinical Liaison in Knoxville, Tennessee. The Clinical Liaison facilitates patient transitions from healthcare facilities to home-based skilled private duty and home health services, helping ensure continuity of care and timely referral coordination. The role builds relationships with physicians, hospitals, and community providers; communicates patient care needs; manages account relationships; educates referral sources about service capabilities; and collaborates with internal agency staff. An active nursing or respiratory therapy license is required, with LPN or RN preferred.

The position is full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m. The office and coverage area are in Knoxville, Tennessee. Adoration Health, an affiliate of BrightSpring Health Services, provides compassionate services in patients’ homes and supports patients, families, and caregivers.

Requirements

• An active nursing license is required.
• Reliable personal transportation, a valid driver’s license, and current automobile insurance are required.

Nice To Haves

• Licensed Practical Nurse (LPN) or Registered Nurse (RN) licensure is preferred.
• Licensed Practical Nurse (LPN), Registered Nurse (RN), Certified Respiratory Therapist (CRT), or Registered Respiratory Therapist (RRT) licensure in the applicable state is preferred.

Responsibilities

• Manage communication among physicians, social workers, discharge planners, hospital case managers, and agency staff about referral requests and concerns.
• Relay patient care information, inquiries, and status updates to referral sources.
• Track non-admits and communicate outcomes to referral sources.
• Coordinate care needs and communicate physician and staff concerns before admission or resumption of care.
• Facilitate clinical orders from facilities or physicians and communicate requirements to agency staff.
• Build and sustain collaborative relationships with facility and physician staff.
• Facilitate referrals for home health and skilled private duty services before discharge.
• Conduct pre-discharge facility visits at a physician’s request to assess patient needs and eligibility.
• Notify primary care providers or specialists of patient discharge and upcoming home health admission.
• Manage assigned accounts and identify opportunities for clinical alignment to enhance outcomes.
• Educate clinical providers about home health and skilled private duty service capabilities.
• Communicate patient acceptance and document required demographic, clinical, and payer information on approved forms.
• Support timely processing of physician orders at the branch level.
• Promote effective communication and collaboration with branch and sales staff through weekly meetings.

Benefits

• Medical, dental, and vision insurance
• Health Savings and Flexible Spending Accounts, including up to $5,000 for childcare
• Tuition discounts and reimbursement
• 401(k) with company match
• Mileage reimbursement
• Generous paid time off
• Access to wellness and discount programs, including Noom, SkinIO virtual skin cancer screening, childcare, gym memberships, pet insurance, and travel and entertainment discounts
• Flexible scheduling options
• Job stability and regular advancement opportunities

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed