Clinical Liaison - Rehab

Hutchinson Regional Medical Center, Inc.•Hutchinson, KS

About The Position

The Clinical Liaison is responsible for building and maintaining relationships with healthcare providers, patients, and families to promote and facilitate referrals and help ensure patients have access to high-quality inpatient rehabilitation care. The role advocates for patients, responds to referrals, conducts pre-screenings, verifies insurance information, and provides education and support to patients and families throughout rehabilitation. It also promotes services to referral sources and patients and completes timely, accurate documentation in accordance with health system policy. The position requires adherence to the organization’s mission, vision, and values; protection of confidential health information; professional communication with patients, families, colleagues, physicians, contractors, agencies, and the public; and practice within the scope defined by the applicable licensing board. It establishes and maintains relationships with internal and external stakeholders to support quality care and positive outcomes for patients from newborn through geriatric age. Other duties may be assigned. The role has no supervisory or management responsibilities.

Requirements

Education commensurate with license requirements at the date of issue.
Experience in care management or in a profession involving clinical experience.
Current licensure through the Kansas Board of Healing Arts.
Current BLS/CPR card from an approved provider within 30 days of hire or by the end of orientation, whichever comes first.
Kansas Driver’s License if the position requires driving.
Auto insurance meeting or exceeding Kansas requirements if the position requires driving.
Knowledge of therapy principles.
Ability to complete inpatient rehabilitation screenings and review charts.
Intermediate computer skills.
Multitasking and prioritization skills.
Strong written and verbal communication skills, with the ability to influence and lead others toward conclusions or decisions.
Ability to facilitate process improvement.

Nice To Haves

Current Kansas Board of Healing Arts license as an RN, PT, OT, or ST.
1–3 years of inpatient rehabilitation experience.
Experience in marketing, communication, or community relations.

Responsibilities

Act in accordance with the established mission, vision, and values.
Follow privacy and security regulations regarding Protected Health Information.
Maintain effective communication and professional working relationships with patients, representatives, team members, contractors, physicians, peers, outside agencies, and the public.
Perform duties within the scope of practice defined by the applicable licensing board.
Establish and maintain relationships with internal and external stakeholders to support quality care and positive patient outcomes.
Advocate for patients’ needs and help ensure they receive appropriate care and support.
Respond to patient referrals, conduct pre-screenings, and verify insurance information.
Provide education and support to patients and families throughout the rehabilitation process.
Promote services to potential referral sources, patients, and families.
Complete timely and accurate documentation according to health system and affiliate policy.
Perform other duties as assigned.