Clinical Liaison - Specialty Hospital

Select Medical•VA-Newport News US-VA-Yorktown, VA
•$72,000 - $95,000

About The Position

Riverside Rehabilitation Hospital and Select Specialty Hospital Hampton Roads are hiring a full-time Clinical Liaison to guide patients toward acute inpatient rehabilitation and critical illness recovery hospitals. The position is salaried and includes monthly bonus incentives. Clinical Liaisons assess referred patients and counsel patients and families to help them make informed care decisions. They work with hospital case managers and physicians to support smooth transfers to an appropriate next level of care and help address payer-related and operational barriers. The role works Monday through Friday, with rotating weekend and holiday on-call responsibility. The listed annual salary is $72,000 to $95,000, depending on relevant work experience. The position also offers uncapped monthly bonus incentives and a $7,500 sign-on bonus.

Requirements

  • Current state licensure as a Registered Nurse, Respiratory Therapist, Physical Therapist, Occupational Therapist, or Speech Language Pathologist.
  • Demonstrated familiarity with hospital admissions procedures.

Nice To Haves

  • A proven track record in sales and marketing.
  • At least one year of experience in a related position.

Responsibilities

  • Work with hospital case managers and physicians to identify and transition patients to the most appropriate next level of care: a Critical Illness Recovery or Acute Rehab hospital.
  • Educate referral sources about the services provided by the hospitals.
  • Provide excellent customer service focused on referrer satisfaction and account retention.
  • Educate referred patients and families about acute rehabilitation and critical illness recovery programs.
  • Deliver staff educational programs, hospital tours, and meetings in assigned hospitals.
  • Develop strategies to grow market share in core business lines at assigned hospitals.
  • Create quarterly goals and objectives and submit them to a supervisor.
  • Work with the VP/Director of Business Development to identify opportunities to expand strategic business initiatives.

Benefits

  • $7,500 sign-on bonus and uncapped monthly bonus incentives.
  • Extensive orientation program.
  • Generous paid time off and paid sick time for full-time team members.
  • Medical/RX, health, vision, employee assistance program (EAP), and dental plan offerings for full-time team members.
  • Company-matching 401(k) retirement plan.
  • Life and disability protection for full-time team members.
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