Clinical Liaison - Inpatient Rehab

Baylor Scott and White Institute for Rehabilitation - TempleTemple, TX
$70,000 - $100,000Onsite

About The Position

Baylor Scott & White Institute for Rehabilitation, a joint venture partnership between Select Medical & Baylor Scott & White, is seeking a Clinical Liaison (RN, OT, PT, or SLP) in Temple, TX. This role involves advocating for referred patients in the pre-admission process by collaborating with clinical teams to assess patient needs. The liaison will serve as a resource for healthcare professionals by fostering relationships within medical facilities. With clinical expertise and problem-solving skills, they will also coordinate care plans with physicians and families. Additionally, they will facilitate patient transfers and address barriers to accessing specialized post-acute care. In this highly visible, challenging, and rewarding position, you will assume a leadership role, developing and nurturing professional relationships with case managers, physicians, and clinicians in acute care hospitals; educating staff, patients, and families regarding rehabilitation services provided by our rehabilitation hospital. In addition, you will assess patients with rehab diagnosis, on-site at referring hospitals for admission to the rehab hospital and manage the referral process.

Requirements

  • Current and valid state licensure or eligibility for state licensure as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language Pathologist required.
  • Multi-state licensure required based on geographical territory.
  • Demonstrated computer proficiency.
  • Must exercise sound judgment in handling professional/confidential nature of health care sales.

Nice To Haves

  • Two years related experience working in a clinical healthcare setting or previous experience working in a clinical liaison role preferred.
  • Demonstrated competency with the preadmission process including assessments and relationship building in a rehabilitation setting or in another post-acute care setting preferred.
  • Proven track record in sales and marketing with a least one year experience in a related position preferred.

Responsibilities

  • Creates target lists of contacts and decision makers in assigned hospitals.
  • Develops relationships, provides excellent customer service and educates referral sources on services provided by the hospital.
  • Demonstrates positive referrer satisfaction and account retention.
  • Educates potential patients and families on acute rehabilitation and benefits of program(s).
  • Distributes collateral materials appropriately.
  • Supports Sales and Marketing through educational programs, tours, meetings, etc. in assigned hospitals.
  • Develops strategies to grow market share in core business lines in assigned hospitals.
  • Creates quarterly goals and objectives and submits to supervisor.
  • Works with VP/Director Business Development to identify opportunities for expansion of strategic business initiatives.
  • Assesses patients with rehab diagnosis, on-site at referring hospitals for admission to the rehab hospital.
  • Manages the referral process.
  • Collaborates with clinical teams to assess patient needs.
  • Serves as a resource for healthcare professionals by fostering relationships within medical facilities.
  • Coordinates care plans with physicians and families.
  • Facilitates patient transfers.
  • Addresses barriers to accessing specialized post-acute care.

Benefits

  • Uncapped monthly bonus program
  • Extensive orientation program
  • Generous PTO and Paid Sick Time
  • Comprehensive medical/RX, health, vision, employee assistance program (EAP) and dental plan offerings
  • Company-matching 401(k) retirement plan
  • Life and disability protection
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