Clinical Liaison - Inpatient Rehab

Select Medical • Temple, TX

2d • Onsite

About The Position

Baylor Scott & White Institute for Rehabilitation, a joint venture between Select Medical & Baylor Scott & White, is seeking a Clinical Liaison (RN, OT, PT, or SLP) for their location in Temple, TX. This role involves advocating for referred patients, collaborating with clinical teams, assessing patient needs, serving as a resource for healthcare professionals, fostering relationships within medical facilities, coordinating care plans, facilitating patient transfers, and addressing barriers to accessing specialized post-acute care. The Clinical Liaison will also educate staff, patients, and families about rehabilitation services, assess patients on-site at referring hospitals, and manage the referral process.

Requirements

• Current and valid state licensure or eligibility for state licensure as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language Pathologist required.
• Multi-state licensure required based on geographical territory.
• Demonstrated computer proficiency.
• Must exercise sound judgment in handling professional/confidential nature of health care sales.

Nice To Haves

• Two years related experience working in a clinical healthcare setting or previous experience working in a clinical liaison role preferred.
• Demonstrated competency with the preadmission process including assessments and relationship building in a rehabilitation setting or in another post-acute care setting preferred.
• Proven track record in sales and marketing with a least one year experience in a related position preferred.

Responsibilities

• Assume a leadership role in developing and nurturing professional relationships with case managers, physicians, and clinicians in acute care hospitals.
• Educate staff, patients, and families regarding rehabilitation services provided by the rehabilitation hospital.
• Assess patients with rehab diagnosis, on-site at referring hospitals for admission to the rehab hospital.
• Manage the referral process.
• Create target lists of contacts and decision makers in assigned hospitals.
• Develop relationships, provide excellent customer service, and educate referral sources on services provided by the hospital.
• Demonstrate positive referrer satisfaction and account retention.
• Educate potential patients and families on acute rehabilitation and benefits of program(s).
• Distribute collateral materials appropriately.
• Support Sales and Marketing through educational programs, tours, meetings, etc. in assigned hospitals.
• Develop strategies to grow market share in core business lines in assigned hospitals.
• Create quarterly goals and objectives and submit to supervisor.
• Work with VP/Director Business Development to identify opportunities for expansion of strategic business initiatives.

Benefits

• Uncapped monthly bonus program
• Extensive orientation program
• Generous PTO and Paid Sick Time for full-time team members
• Comprehensive medical/RX, health, vision, employee assistance program (EAP) and dental plan offerings for full-time team members
• Company-matching 401(k) retirement plan
• Life and disability protection for full-time team members

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed