Clinical Liaison FT Days

Kindred Healthcare•Webster, TX

About The Position

The Clinical Liaison conducts patient assessments to identify appropriate candidates for potential admission and follows up daily with patients and decision-makers for ongoing clinical reassessment. The position manages referrals and admissions generated through assigned hospitals and territories, represents ScionHealth and its assigned hospital professionally, and maintains positive relationships with accounts. The Clinical Liaison develops and manages marketing strategies, identifies new referral sources, and conducts in-person educational meetings to present the specialty hospitals to referral sources. The role coordinates the transfer of clinical and benefit information among patients, decision-makers, referral sources, and ScionHealth Specialty Hospitals. At least 80% of the work is performed outside the home, with an expectation of being onsite at assigned accounts daily. The role requires daily travel, management of referral and admission processes, clinical assessments, patient and family education, territory development, and compliance with organizational policies, professional standards, and applicable laws. The Clinical Liaison is also expected to maintain confidentiality, keep required licensure or certification current when applicable, complete annual health, safety, and education requirements, attend mandatory meetings and in-services, and represent the organization in a positive and professional manner.

Requirements

Must read, write, and speak fluent English.
Must have good and regular attendance.
Valid in-state driver license upon hire is required.
Prior experience demonstrating understanding of Medicare, Medicaid, and other payers as related to LTACH benefits is required.
Prior experience demonstrating competence in strategic business planning and the design of marketing initiatives is required.

Nice To Haves

Associate's or bachelor's degree in marketing, communication, healthcare administration, nursing, or another related field; equivalent education and extensive healthcare sales experience may be considered in lieu of a formal degree.
Registered Nurse state or compact state licensure, or LPN/LVN licensure in the state of practice, upon hire.
Graduate respiratory therapist credential upon hire.
Two or more years of former healthcare sales experience and/or clinical healthcare experience.
Prior experience that includes formal sales training.

Responsibilities

Use prospecting methods to generate leads, initiate personal and business contacts, identify expansion opportunities in existing and new accounts, and deliver educational presentations.
Meet monthly goals for assigned hospitals and expand the number of referral sources in assigned territories.
Maintain current referral sources through relationship development and establish successful relationships with referral sources throughout the territory.
Manage the referral, assessment, and admission processes for referred patients, including serving as an ambassador for patients who meet eligibility criteria.
Conduct patient assessments in accordance with company and division standards.
Follow up daily with patients and decision-makers for clinical reassessment.
Work with patients and family members to explain the benefits, care, and services of ScionHealth hospitals.
Design and manage marketing strategies for assigned accounts and territories.
Coordinate the transmission of clinical and benefit information among patients, decision-makers, referral sources, and ScionHealth Specialty Hospitals.
Plan travel and monitor expenses to operate within budgeted parameters.
Conduct work in accordance with the Company's Code of Business Conduct, policies and procedures, Corporate Compliance Agreement, applicable laws, and professional standards.
Maintain confidentiality of patient and employee information.
Demonstrate knowledge of growth and development across the life span and skills relevant to the patient population served.
Report to work on time, follow absence-notification policies, and attend mandatory in-services and staff meetings.
Complete annual health, safety, and education requirements and maintain professional growth and development.
Maintain current licensure or certification for the position, if applicable.
Follow dress and identification requirements and comply with departmental and hospital health, safety, security, and hazardous materials policies.
Communicate the hospital's mission, ethics, and goals and the department's focus statement; demonstrate guest-relations skills with patients, physicians, visitors, employees, and others.
Perform other related duties as assigned.