Clinical Liaison Sales LPN/RN, Home Health

AccentCare, Inc.•Marysville, WA

About The Position

The Clinical Liaison Sales RN/LPN reviews AccentCare’s services and explains the transition to home to potential or current patients in healthcare facilities. The role develops relationships with facility case management departments to coordinate care after discharge and provides continuing education to referral sources on AccentCare programs, patient choice, and applicable regulations. The liaison meets with patients in hospitals or nursing facilities to discuss home health or hospice services and transition plans. They assess clinical appropriateness with internal branch Directors, document service needs and patient or family contact information in HCHB, coordinate with other vendors as needed, and arrange home health services with physicians, including obtaining written or verbal orders when required. The position also partners with Account Executives to educate referral sources, communicates protocols and clinical requirements, and participates in related meetings and case conferences.

Requirements

  • Associate’s degree and an LPN license, or a bachelor’s degree in nursing and an RN license.
  • 1–3 years of experience.

Responsibilities

  • Meet with patients in hospitals or nursing facilities to discuss services and transitions to home health or hospice services.
  • Liaise with internal branch Directors regarding the clinical appropriateness and complexity of patients discharging, and validate that their needs can be served at home.
  • Enter documentation in HCHB regarding service needs and patient or family contact information.
  • Coordinate with other vendors as necessary.
  • Coordinate home health services with physicians as needed, including taking written and verbal orders.
  • Partner with field Account Executives to provide clinical education to referral sources and collaborate with referral sources on protocols related to program needs.
  • Provide communication and continuing education to referral sources.
  • Review and assist with the hospital hold list.
  • Periodically participate in sales meetings and case conferences.
  • Coordinate communication to offices regarding new protocols or clinical requirements of referral sources.

Benefits

  • Medical, dental, and vision coverage
  • Paid time off and paid holidays
  • Professional development opportunities
  • Company-matching 401(k)
  • Flexible spending and health savings accounts
  • Employee assistance program
  • Pet insurance
  • Access to Calm, a meditation, sleep, and relaxation app
  • Programs to celebrate achievements, milestones, and fellow employees
  • Company store credit for a first set of AccentCare-branded scrubs for patient-facing employees
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