Clinical Learning Specialist - RN

Group Health Cooperative of South Central Wisconsin•Madison, WI

4d•Hybrid

About The Position

Under the general guidance, direction and supervision of the Chief Nursing Officer (CNO), the Clinical Learning Specialist – Registered Nurse (RN) is responsible for providing skill assessment and training for new and current Group Health Cooperative of South Central Wisconsin (GHC-SCW) staff, the majority of whom are assigned to Patient Care Services. Training functions may include but are not limited to the following areas: healthcare competency assessment, Epic Care electronic medical record (EMR) application software such as Epic Care and Nurse Triage, orientation for new employees, PC skills, and customer service skills. Additionally, the incumbent develops training curriculum and materials as required. The Clinical Learning Specialist - RN is expected to function at a professional level with independence in decision making and judgment.

Requirements

Current license to practice as a Registered Nurse in the State of Wisconsin required.
Minimum of five (5) years of relevant experience as a Registered Nurse including teaching and/or leadership experience.
Ability to travel to various work sites.
Employee is expected to provide personal transportation.
Possession of a valid, Wisconsin driver license if the employee is operating a motor vehicle.
Ability to obtain or possession of relevant certifications required to provide training (e.g., Healthcare Provider CPR/AED certification, Epic Care and Nurse Triage).
Effective written and verbal communication skills required.
Knowledge and proficiency with English punctuation, grammar and spelling required.
Knowledge of and ability to effectively use or learn computer software programs such as MS Office including word processing, spreadsheet, email, and presentation programs such as PowerPoint.
Ability to coach, mentor, and develop and provide educational programs in support of new and existing employees.
Ability to develop and prepare educational materials.
Knowledge of and ability to apply project planning and project management practices and principles.
Effective planning and communication skills required.
Orientation to detail required.
Ability to work independently required.
Ability to maintain organizational, personnel related and patient confidentiality required.
Knowledge of or ability to learn HIPAA privacy requirements.
Ability to learn and adhere to OSHA standards and other patient care protocols required.
Ability to work effectively with all levels of an organization while providing excellent customer service required.
Ability to be culturally sensitive and work with diverse populations.
Ability to manage multiple priorities required.
Commitment to meeting deadlines required.
Evening and weekend availability to provide appropriate training required.
Ability to use a keyboard.
Ability to see at near, mid and far range required.
Ability to speak and hear in person and on the telephone required.
Ability to sit a majority of the work day and stand, lift, bend, and stretch occasionally required.

Nice To Haves

Experience will include both technical/systems training as well as non-technical training classes (e.g. customer service skills).
Experience in performing technical and/or professional level nursing education (e.g. training and competency testing, nursing policies and procedures, and performing in-services) and designing educational/training materials is preferred.
Knowledge of the principles and practices used in healthcare clinical operations preferred.
Experience with Epic systems is desirable but not required.
Knowledge of or ability to learn the major business operations of a managed care organization or business operations of a staff model clinic organization.

Responsibilities

Providing skill assessment and training for new and current Group Health Cooperative of South Central Wisconsin (GHC-SCW) staff.
Healthcare competency assessment.
Epic Care electronic medical record (EMR) application software training (e.g., Epic Care and Nurse Triage).
Orientation for new employees.
PC skills training.
Customer service skills training.
Developing training curriculum and materials.
Functioning at a professional level with independence in decision making and judgment.