Clinical Learning Specialist - RN

Group Health Cooperative of South Central Wisconsin•Madison, WI

3d•Onsite

About The Position

The Clinical Learning Specialist – Registered Nurse (RN) is responsible for providing skill assessment and training for new and current Group Health Cooperative of South Central Wisconsin (GHC-SCW) staff, the majority of whom are assigned to Patient Care Services. Training functions may include but are not limited to the following areas: healthcare competency assessment, Epic Care electronic medical record (EMR) application software such as Epic Care and Nurse Triage, orientation for new employees, PC skills, and customer service skills. Additionally, the incumbent develops training curriculum and materials as required. The Clinical Learning Specialist - RN is expected to function at a professional level with independence in decision making and judgment.

Requirements

Current license to practice as a Registered Nurse in the State of Wisconsin.
Minimum of five (5) years of relevant experience as a Registered Nurse.
Teaching and/or leadership experience.
Ability to travel to various work sites.
Employee is expected to provide personal transportation.
Possession of a valid, Wisconsin driver license if operating a motor vehicle.
Ability to obtain or possession of relevant certifications required to provide training (e.g., Healthcare Provider CPR/AED certification, Epic Care and Nurse Triage).
Effective written and verbal communication skills.
Knowledge and proficiency with English punctuation, grammar, and spelling.
Knowledge of and ability to effectively use or learn computer software programs such as MS Office including word processing, spreadsheet, email, and presentation programs such as PowerPoint.
Knowledge of or ability to learn and effectively use various healthcare related systems software.
Ability to coach, mentor, and develop and provide educational programs in support of new and existing employees.
Ability to develop and prepare educational materials.
Effective planning and communication skills.
Orientation to detail.
Ability to work independently.
Ability to maintain organizational, personnel related and patient confidentiality.
Ability to learn and adhere to OSHA standards and other patient care protocols.
Ability to be culturally sensitive and work with diverse populations.
Ability to manage multiple priorities.
Commitment to meeting deadlines.
Ability to use a keyboard.
Ability to see at near, mid and far range.
Ability to speak and hear in person and on the telephone.
Ability to sit a majority of the work day and stand, lift, bend, and stretch occasionally.

Nice To Haves

Experience including both technical/systems training as well as non-technical training classes (e.g. customer service skills).
Experience in performing technical and/or professional level nursing education (e.g. training and competency testing, nursing policies and procedures, and performing in-services).
Experience designing educational/training materials.
Knowledge of the principles and practices used in healthcare clinical operations.
Experience with Epic systems.
Knowledge of or ability to learn the major business operations of a managed care organization or business operations of a staff model clinic organization.
Knowledge of and ability to apply project planning and project management practices and principles.
Knowledge of or ability to learn HIPAA privacy requirements.

Responsibilities

Providing skill assessment and training for new and current staff.
Conducting training in areas such as healthcare competency assessment, Epic Care EMR software, Nurse Triage, new employee orientation, PC skills, and customer service skills.
Developing training curriculum and materials.
Coaching, mentoring, and developing employees through educational programs.
Preparing educational materials.
Applying project planning and project management practices and principles.
Providing excellent customer service.
Working effectively with all levels of an organization.
Being culturally sensitive and working with diverse populations.
Managing multiple priorities.
Meeting deadlines.
Providing training during evenings and weekends as needed.
Using a keyboard.
Seeing at near, mid, and far range.
Speaking and hearing in person and on the telephone.
Sitting a majority of the work day and standing, lifting, bending, and stretching occasionally.