About The Position

The General Supervisor, Clinical Laboratory directs day-to-day laboratory operations under the direction of the Director of Laboratory Operations or designee. The role supervises and develops laboratory staff, assures quality standards are met, provides technical expertise, and serves as a liaison to internal and external entities as needed. It oversees the laboratory quality management program and ensures compliance with applicable CLIA, CAP, OSHA, and other regulatory requirements. The position meets CAP requirements for General Supervisor. The schedule is Tuesday through Friday, 6:00 a.m. to 3:30 p.m. The posting also states that the role is required to work exclusively nights and/or weekends. The supervisor maintains staffing, recruiting, training, competency evaluation, and staff-development processes; oversees technical and quality-control processes; resolves technical problems; manages supply, equipment, and budget needs; and supports and guides the team. The role requires regular and reliable attendance and the ability to work the designated schedule. Physical and environmental requirements include lifting up to 40 pounds, sitting and standing for portions of the workday, frequent computer and laboratory-equipment use, repetitive hand movements, and possible exposure to hazardous materials and laboratory equipment hazards. Travel between company locations may be required. The position requires a bachelor’s degree in a relevant scientific or clinical laboratory field, at least four years of clinical laboratory experience including high-complexity testing and molecular pathology methods, and at least two years in a role with progressively increasing responsibilities. The posted base pay range is $78,000 to $156,000, with possible variation by location.

Requirements

  • Bachelor’s degree in chemical, physical, biological, or clinical laboratory/medical technology science.
  • At least 4 years of experience including high-complexity testing in a clinical laboratory setting, with at least 1 year in molecular pathology methods.
  • At least 2 years in a role with progressively increasing responsibilities, such as quality control, lead technologist, or technical specialist.
  • Demonstrated ability to perform the essential duties with or without accommodation.
  • Authorization to work in the United States without sponsorship.
  • Ability to work exclusively nights and/or weekends, as stated in the posting.
  • Ability to lift up to 40 pounds for approximately 25% of a typical working day; sit for approximately 50%; and stand for approximately 50%.
  • Ability to listen and speak on the telephone while writing, and to operate a telephone system, computer keyboard, and printer.
  • Ability to use a mobile device, tablet, or computer and perform typing for approximately 75% of a typical working day.
  • Ability to grasp with both hands, pinch with thumb and forefinger, turn with hand or arm, and reach above shoulder height.
  • Ability to use laboratory equipment, including pipettes, liquid handlers, analyzers, and other assigned instrumentation, for extended periods and perform repetitive actions with laboratory tools.
  • Ability to use near vision to view samples at close range and comply with applicable personal protective equipment requirements.
  • Ability and means to travel between company locations.

Nice To Haves

  • At least 1 year of laboratory supervision experience.
  • At least 6 years of experience including high-complexity testing in a clinical laboratory setting.
  • Appropriate certification from a nationally recognized agency, such as ASCP, or state licensure determined to be equivalent.
  • At least 1 year of experience with Laboratory Information System (LIS) requirements and workflow needs.
  • At least 1 year of experience with Quality Management and strong knowledge of CLIA, CAP, OSHA, New York, and other related legislative or state health department requirements.

Responsibilities

  • Direct day-to-day laboratory operations under the direction of the Director of Laboratory Operations or designee.
  • Supervise and develop laboratory staff and provide on-site consultation to laboratory personnel.
  • Ensure the laboratory complies with applicable laws and regulations, including CLIA, CAP, OSHA, and other requirements.
  • Maintain processes for staffing, recruiting, training, competency evaluation, and continuing education.
  • Evaluate laboratory equipment and supply needs; ensure proper ordering and monitor supply usage and variances.
  • Work with laboratory leadership to manage expenses within the departmental budget and review test volumes to support staffing and turnaround times.
  • Verify test procedures and establish test performance characteristics, including precision and accuracy, with laboratory leadership.
  • Maintain the laboratory’s quality management and quality-control programs across pre-analytical, analytical, and post-analytical processes.
  • Resolve technical problems and ensure remedial action is taken when testing deviates from performance standards.
  • Ensure patient results are not reported until corrective actions are complete and systems are functioning properly.
  • Identify training needs, sign technical training records, design training checklists, and ensure required training is completed.
  • Evaluate and document personnel competency, including observation of testing, review of records and results, assessment of problem-solving skills, and required periodic reevaluations.
  • Review proficiency testing, corrected reports, incident reports, and quality control at least monthly.
  • Manage, support, and guide the team, delegate responsibilities, assess performance, and provide feedback and training opportunities.
  • Uphold company mission and values and comply with Quality Management System policies and procedures.
  • Maintain regular and reliable attendance and work the designated schedule.
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