Clinical Laboratory Assistant
About The Position
QuadMed is seeking a Clinical Laboratory Assistant to join its PRN (as-needed) team. The role provides flexible, as-needed support to laboratory operations during peak workloads and staff coverage needs. Regular laboratory operating hours are Monday through Friday, 7 a.m. to 6 p.m., and Saturday, 8 a.m. to 12 p.m.; PRN shifts are scheduled according to departmental needs. The Clinical Laboratory Assistant performs phlebotomy and ancillary duties supporting clinical and technical laboratory functions, as well as simple, routine laboratory procedures under instruction, training, and direction. The role performs venous and capillary punctures and accurately identifies, prepares, and tests samples in a timely manner. The laboratory team provides high-quality inpatient results and patient experiences, and the position requires a patient-centered approach.
Requirements
- High school diploma or equivalent.
- Current CPR (BLS) certification, or obtain it within 60 days of hire.
- Ability to communicate effectively orally and in writing and demonstrate excellent customer service.
- Strong organizational and decision-making skills.
- Proficiency in Microsoft Office and LIS experience.
- Good analytical judgment, troubleshooting skills, and ability to work under pressure.
- Personable, friendly, and team-oriented approach.
- Organized, accurate, and detail-oriented work style.
- Interpersonal skills to interact effectively with patients and providers.
- Ability to work effectively with diverse populations and demonstrated commitment to fostering inclusion.
Nice To Haves
- One year of clinical laboratory experience preferred.
- Phlebotomy experience preferred.
- Phlebotomy certification preferred.
- Bilingual ability is a plus.
- Potential to travel to other moderately complex laboratories.
Responsibilities
- Collect blood in a timely manner according to established laboratory guidelines to obtain acceptable specimens for diagnostic and therapeutic procedures requested by physicians.
- Follow standard operating procedures to perform basic diagnostic procedures and produce accurate results.
- Operate basic laboratory equipment under the direction of a Clinical Laboratory Scientist or Technologist and in accordance with standard operating procedures.
- Restock the work area with needed supplies.
- After instruction and training, demonstrate knowledge of patient-care requirements for all age groups as specified by laboratory standard operating procedures.
- Maintain patient confidentiality and follow HIPAA guidelines.
- Use time, materials, and resources economically; prioritize and arrange workload to support optimal patient care and efficiency.
- Complete assigned workload within established time frames by adjusting work organization as needed.
- Communicate effectively with the laboratory supervisor, laboratory staff, patients, and other departments to identify and resolve problems in support of patient care.
- Answer telephone calls promptly and courteously, identifying oneself and the department.
- Participate in departmental activities and keep current with communications and new information.
- Maintain appropriate supply volumes using lean methodologies.
- Contact nursing staff promptly to clarify unclear or incomplete test requisitions or orders, and request new requisitions or orders according to laboratory policies.
- Provide patients with information needed to understand procedures before, during, and after them, in a courteous and professional manner.
- Perform other duties as assigned.
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What This Job Offers
Education Level
High school or GED
