Clinical Lab Assistant

Mount Desert Island Hospital•Bar Harbor, ME

12h

About The Position

The Clinical Lab Assistant collects and processes clinical specimens for laboratory testing and performs data entry in the hospital Electronic Medical Record (EMR). The role serves as a resource for Health Centers, Wards, the Emergency Room, and Specialty Clinics on test ordering, specimen requirements, patient preparation instructions, and specimen processing requirements. The Clinical Lab Assistant also supports HIM, Billing, Fiscal Services, and Revenue Cycle by answering questions and resolving problems concerning laboratory charges on patient accounts, and manages the ABN process at the point of specimen collection. The position maintains appropriate stock of phlebotomy, specimen collection, and processing supplies for laboratory operations and provides collection supplies to Health Centers, the Emergency Room, and other supported areas. Duties must be performed safely and efficiently in accordance with laboratory and hospital safety and infection control policies and procedures. Other duties may be assigned as required.

Requirements

High school diploma required.
Excellent communication and interpersonal skills.
Attention to detail.
Accuracy in patient identification.
Accuracy in following patient specimen labeling guidelines.
Basic computer skills.
Ability to prioritize workload.
Ability to perform under stress due to emergency situations.
Ability to maintain and work with highly confidential data.
Ability to maneuver in small areas, including patient rooms, ER bays, and certain areas within the Pathology Department.
Good eye-hand coordination.
Excellent manual dexterity.
Visual acuity for work with terminals.
Experience in phlebotomy is preferred but not required.

Nice To Haves

Phlebotomy certification from an accredited institution.
Certification by a nationally recognized certifying agency such as the American Society for Clinical Pathology.
Two years of experience in phlebotomy.
One year of experience in specimen processing.
Medical Terminology class.
One year of experience in a healthcare setting.

Responsibilities

Collect and process clinical specimens for laboratory testing.
Perform data entry in the hospital Electronic Medical Record (EMR).
Provide guidance to Health Centers, Wards, the Emergency Room, and Specialty Clinics on test ordering, specimen requirements, patient preparation instructions, and specimen processing requirements.
Answer questions and resolve problems concerning laboratory charges on patient accounts for HIM, Billing, Fiscal Services, and Revenue Cycle.
Manage the ABN process at the point of specimen collection.
Maintain appropriate stock of phlebotomy, specimen collection, and processing supplies for laboratory operations.
Provide specimen collection supplies to Health Centers, the Emergency Room, and other supported areas.
Follow laboratory and hospital safety and infection control policies and procedures.