Clinical Lab Assistant - Night Shift

Children’s Hospital of Philadelphia•Philadelphia, PA

4d•$21 - $26•Onsite

About The Position

Under the general supervision of the lab leadership, this role involves processing laboratory specimens, data entry, and specimen transport as ordered by clinicians. The successful candidate must demonstrate the ability to work independently and provide excellent customer service, adhering to CHOP ICARE values and Service Standards.

Requirements

High School Diploma / GED Required
Basic biology knowledge
Basic chemistry knowledge
English language proficiency
Customer service skills
Public safety and security knowledge
Proficiency in electronic mail
Proficiency in Microsoft Office applications
Typing proficiency
Proficiency in internet software
Proficiency in Microsoft Windows
Active listening skills
Reading comprehension skills
Critical thinking skills
Speaking skills
Complex problem solving skills
Monitoring skills
Time management skills
Writing skills
Active learning skills
Coordination skills
Judgment and decision making skills
Service orientation
Social perceptiveness
Oral expression ability
Near vision ability
Manual dexterity
Perceptual speed ability
Information ordering ability
Problem sensitivity ability
Oral comprehension ability
Finger dexterity
Written comprehension ability
Arm-hand steadiness
Deductive reasoning ability
Selective attention ability
Speech clarity ability
Speech recognition ability
Visual color discrimination ability
Writing expression ability
Number facility ability

Nice To Haves

Scientific Laboratory experience
Medical Laboratory Technician (MLT) - American Society for Clinical Pathology (ASCP) - upon hire

Responsibilities

Assess specimen requirements and specimen integrity
Triage, accession, process, and deliver specimens following established procedures
Perform waived testing
Prepare and distribute specialized collection containers
Exhaust all options problem-solving to avoid re-collection when possible
Store specimens according to laboratory-specific storage directives as needed
Provide face-to-face customer service guided by CHOP ICARE Values and Service Standards
Interface with patients, laboratory staff, medical staff, medical courier, and vendors
Provide a patient-centric collaborative experience
Diffuse anger or frustration, aim to provide solutions
Answer questions and provide support
Use proper phone etiquette following established procedures
Ensure a warm tone of voice
Call critical lab values to clinician
Maintain and clean medical laboratory equipment (e.g. centrifuges, vortex, refrigerator, freezers, glassware)
Blood product inventory ordering
Restocking supplies
Assist in monitoring of inventory control
Perform limited messenger service as required
Promptly deliver specimens or paperwork throughout the health care campus as required
Promptly activate and execute the pneumatic tube downtime procedures as required
Ensure knowledge of transport temperatures for all specimens and ensure stability
Be flexible in scheduling and cooperative in performing all assigned tasks
Responsible for working rotating on-call, weekends, and holidays when required
Perform other duties as assigned by the Lab leadership team