Clinical Lab Assistant - Evening Shift

Children’s Hospital of Philadelphia•Philadelphia, PA

4d•$21 - $26•Onsite

About The Position

Under the general supervision of the lab leadership, this role involves processing laboratory specimens, data entry, and specimen transport as ordered by clinicians. The ideal candidate will exhibit the ability to work independently and provide excellent customer service, embodying CHOP's ICARE values and Service Standards. This position is for the Evening shift, Monday - Friday, 2:00pm - 10:30pm, with shared weekend and holiday coverage on a rotating basis.

Requirements

High School Diploma / GED Required
Knowledge of basic biology, basic chemistry, English language, customer service, public safety and security (Required proficiency)
Technology skills: electronic mail, Microsoft Office applications, typing, internet software, Microsoft Windows (Required proficiency)
Other skills: active listening, reading comprehension, critical thinking, speaking, complex problem solving, monitoring, time management, writing, active learning, coordination, judgment and decision making, service orientation, social perceptiveness. (Required proficiency)
Abilities: oral expression, near vision, manual dexterity, perceptual speed, information ordering, problem sensitivity, oral comprehension, finger dexterity, written comprehension, arm-hand steadiness, deductive reasoning, selective attention, speech clarity, speech recognition, visual color discrimination, writing expression, number facility (Required proficiency)

Nice To Haves

Scientific Laboratory Preferred
Medical Laboratory Technician (MLT) - American Society for Clinical Pathology (ASCP) - upon hire - Preferred

Responsibilities

Assess specimen requirements and specimen integrity
Triage, accession, process, and deliver specimens following established procedures
Perform waived testing
Prepare and distribute specialized collection containers
Problem-solve to avoid re-collection when possible
Store specimens according to laboratory-specific storage directives
Provide face-to-face customer service guided by CHOP ICARE Values and Service Standards
Interface with patients, laboratory staff, medical staff, medical courier, and vendors
Provide a patient-centric collaborative experience
Diffuse anger or frustration, aim to provide solutions
Answer questions and provide support
Utilize proper phone etiquette following established procedures
Ensure a warm tone of voice
Call critical lab values to clinician
Maintain and clean medical laboratory equipment (e.g. centrifuges, vortex, refrigerator, freezers, glassware)
Order blood product inventory
Restock supplies
Monitor inventory control
Perform limited messenger service as required, promptly delivering specimens or paperwork throughout the health care campus
Promptly activate and execute pneumatic tube downtime procedures
Ensure knowledge of transport temperatures for all specimens and ensure stability
Be flexible in scheduling and cooperative in performing all assigned tasks
Work rotating on-call, weekends, and holidays when required
Perform other duties as assigned by the Lab leadership team