Clinical Lab Assistant - Evening Shift

Children's Hospital of Philadelphia • Philadelphia, PA

4d • $21 - $26 • Onsite

About The Position

Under the general supervision of the lab leadership, this role involves processing laboratory specimens, data entry, and specimen transport as ordered by clinicians. The position requires the ability to work independently and provide customer service aligned with CHOP ICARE values and Service Standards. The schedule is Monday - Friday, 2:00pm - 10:30pm, with shared weekend and holiday coverage on a rotating basis.

Requirements

• High School Diploma / GED Required
• Knowledge of basic biology, basic chemistry, English language, customer service, public safety and security (Required proficiency)
• Technology skills: electronic mail, Microsoft Office applications, typing, internet software, Microsoft Windows (Required proficiency)
• Other skills: active listening, reading comprehension, critical thinking, speaking, complex problem solving, monitoring, time management, writing, active learning, coordination, judgment and decision making, service orientation, social perceptiveness. (Required proficiency)
• Abilities: oral expression, near vision, manual dexterity, perceptual speed, information ordering, problem sensitivity, oral comprehension, finger dexterity, written comprehension, arm-hand steadiness, deductive reasoning, selective attention, speech clarity, speech recognition, visual color discrimination, writing expression, number facility (Required proficiency)

Nice To Haves

• Scientific Laboratory Preferred
• Medical Laboratory Technician (MLT) - American Society for Clinical Pathology (ASCP) - upon hire - Preferred

Responsibilities

• Assess specimen requirements and specimen integrity
• Triage, accession, process, and deliver specimens following established procedures
• Perform waived testing
• Prepare and distribute specialized collection containers
• Exhaust all options for problem-solving to avoid re-collection when possible
• Store specimens according to laboratory-specific storage directives
• Provide face-to-face customer service guided by CHOP ICARE Values and Service Standards
• Interface with patients, laboratory staff, medical staff, medical courier, and vendors
• Provide a patient-centric collaborative experience
• Diffuse anger or frustration, aim to provide solutions
• Answer questions and provide support with proper phone etiquette
• Ensure a warm tone of voice
• Call critical lab values to clinician
• Maintain and clean medical laboratory equipment (e.g. centrifuges, vortex, refrigerator, freezers, glassware)
• Order blood product inventory
• Restock supplies
• Assist in monitoring of inventory control
• Perform limited messenger service as required, promptly delivering specimens or paperwork throughout the health care campus
• Promptly activate and execute pneumatic tube downtime procedures as required
• Identify transport temperatures for all specimens and ensure stability
• Be flexible in scheduling and cooperative in performing all assigned tasks
• Work rotating on-call, weekends, and holidays when required
• Perform other duties as assigned by the Lab leadership team

Benefits

• Annual influenza vaccine

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED