Clinical Lab Assistant - Phlebotomist - Outpatient Lab Draw Rivers Edge - Full Time

SolutionHealth • Manchester, NH

1d • Onsite

About The Position

The Clinical Lab Assistant - Phlebotomist works in the outpatient lab draw service at Rivers Edge in Manchester, New Hampshire. The role is the primary point of contact for patients, physicians, clients, and other healthcare providers, performing customer-service tasks and non-technical laboratory functions that support timely specimen flow. The assistant maintains specimen integrity from collection through receipt and storage and performs departmental tasks as assigned by the department supervisor.

Duties include clerical and order-entry work, specimen receipt and preparation, phone support, client services, and routine and advanced blood collection. The position serves patients across all age groups and requires accurate patient identification and specimen labeling at the time of collection.

The schedule is 40 hours per week, 5:45 a.m.–2:15 p.m., Monday through Friday, with every third weekend and a rotating holiday schedule.

Requirements

• High school diploma or equivalent.

Nice To Haves

• Phlebotomy course or phlebotomy experience.
• ASCP certification.

Responsibilities

• Maintain and review follow-up work lists.
• Troubleshoot, review, and resolve issues.
• Facilitate non-routine courier pickups.
• Verify patient requisitions are complete and accurate, including patient name, date of birth, and clearly marked orders.
• Perform computerized clerical duties, verify and/or place orders, and document collections.
• Receive laboratory specimens and verify patient demographics and specimen types.
• Prepare specimens for processing by operating a centrifuge, aliquoting specimens, and labeling specimens.
• Prepare specimens for transportation to the main laboratory when applicable.
• Complete final specimen disposition to storage using standard tube-tracking procedures.
• Answer incoming calls, provide patient test results and testing requirements as appropriate, and refer technical questions to technical staff.
• Answer multiline phone calls and understand collection procedures for special tests, including glucose tolerance, urine, and other body-fluid collections.
• Call and document STAT and critical results.
• Enter laboratory orders into EPIC when received by fax or phone.
• Perform routine and advanced venipuncture and capillary collection using proper technique across a variety of locations and age groups.
• Perform proper blood-culture collection across all age groups.
• Accurately identify patients during collection and label specimens in the patient's presence in all settings.

Benefits

• Health, dental, prescription, and vision coverage for full-time and part-time employees.
• Short-term disability, long-term disability, and life insurance coverage.
• Continuing education reimbursement programs.
• 403(b) retirement savings plan.
• Free employee access to multiple onsite gym locations, with yoga, personal training, and other offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED