Remote Clinical Intervention Center Pharmacist
About The Position
The Clinical Intervention Center (CIC) Pharmacist provides clinical pharmacy services and supports daily intervention operations across multiple MedWiz pharmacy locations. The role evaluates and resolves medication clarifications, prescription changes, urgent medication needs, and therapeutic alternatives while collaborating with prescribers, nursing facilities, and internal pharmacy teams. The CIC Pharmacist also supports staff training, workflow coordination, clinical quality, and continuous improvement to promote safe, accurate, timely, and compliant medication management. The position requires active pharmacist licensure in Massachusetts. Work involves frequent computer use, electronic prescription review, and telephone communication, along with periods of sitting, standing, walking, and bending. The role may require lifting or moving up to 20 pounds and visual accuracy when reviewing medication information. Reasonable accommodations may be provided in accordance with applicable law.
Requirements
- Bachelor of Science in Pharmacy or Doctor of Pharmacy (PharmD) degree from an accredited pharmacy program.
- Active, unrestricted pharmacist license in the applicable state(s) of practice; the posting specifically requires active pharmacist licensure in Massachusetts.
- Minimum of 1 year of relevant professional pharmacist experience.
- Knowledge of pharmacotherapy, medication safety, prescription verification, and applicable pharmacy regulations.
- Ability to independently evaluate clinical information, resolve medication-related concerns, and exercise sound professional judgment.
- Proficiency with pharmacy management systems, electronic medication records, and standard business applications.
- Strong communication, organizational, analytical, and problem-solving skills.
- Ability to manage competing priorities, maintain accurate documentation, and collaborate with healthcare professionals.
Nice To Haves
- 2–4 years of long-term care pharmacy experience.
- Experience with clinical interventions, medication clarifications, therapeutic interchange, and urgent medication fulfillment.
- Familiarity with long-term care pharmacy operations, nursing facility workflows, and eMAR systems.
- Experience with Framework, Pyxis MedBank, ECS, RX Verify, or comparable pharmacy technologies.
- Experience supporting clinical training, workflow improvements, or multi-pharmacy operations.
Responsibilities
- Review, evaluate, and resolve clinical medication clarifications using eMARs, dispensing histories, pharmacy systems, and direct communication with healthcare providers.
- Assess STAT medication requests for clinical appropriateness, urgency, and fulfillment through internal pharmacies or TracRx services.
- Monitor pending clarification queues, including follow-up, order profiling, and discontinuation or removal of outdated requests as appropriate.
- Review and approve prescription change recommendations based on payer preferences, ECS messages, test claims, and clinical appropriateness.
- Evaluate and authorize therapeutic interchange recommendations in accordance with state regulations, approved protocols, and clinical standards.
- Coordinate with nursing facilities, prescribers, and pharmacy teams to address medication backorders, identify therapeutic alternatives, and arrange backup pharmacy services when needed.
- Review emergency Schedule II prescriptions and coordinate required follow-up documentation for regulatory compliance.
- Respond to clinical inquiries, medication-related concerns, prescription verification requests, and RX Verify controlled-substance withdrawals within applicable licensure and authorization.
- Perform clinical review, prescription verification, and other assigned pharmacist responsibilities in accordance with professional standards and applicable regulations.
- Support daily pharmacy workflows, resolve escalated concerns, maintain service standards, and identify operational needs.
- Serve as a clinical and technical resource to CIC pharmacists, pharmacy technicians, nursing facilities, and internal pharmacy teams.
- Assist with onboarding, training, and ongoing development of CIC staff, reinforcing established procedures and clinical best practices.
- Identify workflow challenges, recurring medication issues, performance trends, and opportunities to improve clinical service quality and operational efficiency.
- Assist leadership with monitoring service metrics, evaluating process effectiveness, and implementing workflow improvements.
- Maintain accurate clinical documentation, timely communication, and appropriate follow-through on medication interventions and unresolved requests.
- Ensure compliance with federal and state pharmacy regulations, controlled-substance requirements, medication safety standards, and MedWiz policies and procedures.
- Maintain predictable, reliable, and punctual attendance and provide appropriate coverage to support operational needs.
- Perform other activities assigned by leadership.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
