Clinical Interpreter

University of Arkansas for Medical Sciences•Little Rock, AR

3d•Onsite

About The Position

The Clinical Interpreter (Bilingual) will assist English and Spanish speaking patients with Medicaid applications. Major responsibility is processing Medicaid applications for our Spanish speaking patients who need financial assistance. Proficiency in verification of Medicaid application. Increases knowledge of Medicaid categories; DHS programs and UAMS internal programs. Beginning understanding of Medicaid policies and procedures. Other duties as assigned.

Requirements

Bachelor’s degree or High School diploma plus 4 years formal interpreting experience
Able to follow oral and written instructions and communicate with others effectively.
Strong computer/basic keyboard skills, telephone skills, and general knowledge of office machines including printers.
Excellent customer relations skills.
Proof of legal authority to work in the United States on the first day of employment.

Nice To Haves

Two years of experience interpreting and translating, preferably in a medical setting, including one year medical, Medicaid, and clerical experience
Experience in healthcare insurance and billing.
Knowledge in advanced medical terminology and medical coding.
Oral and written fluency in English and Spanish.

Responsibilities

Processing Medicaid applications for Spanish speaking patients who need financial assistance.
Verification of Medicaid application.
Increasing knowledge of Medicaid categories, DHS programs, and UAMS internal programs.
Developing a beginning understanding of Medicaid policies and procedures.
Assisting Spanish speaking patients with Medicaid applications.
Analyzing patient’s responsibility by understanding verification of assets, family size, citizenship status and FPL.
Keying Medicaid cases into DHS eligibility system.
Retrieving eligibility information from different databases.
Submitting weekly spreadsheets of cases in need of additional review.
Understanding the complete Medicaid interview process.
Developing and maintaining knowledge-base of Medicaid policies and procedures.
Maintaining current knowledge of all federal and state regulatory mandates and requirements including but not limited to Medicare, EMTALA, and JCAHO.
Successfully completing annual competency test and any additional competency testing and training required to validate required skills.
Determining eligibility for Spanish and English speaking patients for Medicaid, EMA and financial assistance programs available.
Providing assistance in obtaining coverage for patients who are underinsured and uninsured.
Performing other duties as assigned with a positive team attitude.