Clinical Integration Specialist

Trinity Health•Waterloo, IA

About The Position

At MercyOne, health care is centered on improving the health of communities, including helping people stay well. MercyOne Northeast Iowa serves eight counties and provides personalized care through three medical centers and more than 30 clinics across the region. The Clinical Integration Specialist supports the Regional Manager of Quality and Safety for the Medical Group in developing and carrying out quality and safety strategies, plans, and regulatory requirements that improve outcomes and reduce patient harm. Working with ministry colleagues, providers, leaders, and other teams, the specialist implements, monitors, and evaluates quality and safety programs and supports high reliability. Under the Regional Manager’s direction, the specialist contributes to patient-outcome measures, performance improvement, culture-of-safety initiatives, and Patient Safety Organization collaboration with risk management. The position is full time, 40 hours per week, on the day shift.

Requirements

Bachelor’s degree in nursing, health administration, or a related field.
Iowa licensure as a Registered Nurse.
At least three years of experience in a clinical setting.
Membership in a professional healthcare organization.
Demonstrated expertise using performance improvement methodologies and tools.
Ability to use computers for documentation and other relevant activities.
Knowledge of relevant software, such as event reporting systems, government reporting systems, and other appropriate software programs.
Experience with Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook), HealthStream, Intranet, and reporting tools.
Demonstrate MercyOne (Trinity Health) Mission, Vision, Core Values, Actions, and Promise in behaviors, practices, and decisions.
Maintain working knowledge of applicable laws, regulations, organizational integrity standards, codes of conduct, and policies.

Nice To Haves

Experience in an ambulatory clinical setting is preferred.
Experience with PowerChart, EPIC, or a similar tool is helpful.

Responsibilities

Assist the manager with oversight of quality, patient safety, culture-of-safety work, and infection prevention across the ministry.
Support quality assurance and performance improvement plans, regional and system strategies, and regulatory and accreditation requirements in conjunction with hospital leaders, colleagues, and providers.
Identify problem areas requiring focused attention and support actions to improve outcomes.
Support achievement of quality measures and regulatory requirements associated with CMS, pay-for-performance programs, commercial carriers, and The Joint Commission.
Promote continuous improvement and strong results with external rating organizations, including CMS, Leapfrog, Healthgrades, and Blue Distinction.
Collaborate with Medical Group executive leadership, providers, and leaders to meet standards of excellence and pursue national designations, certifications, and awards.
Collaborate with accreditation, risk management, patient experience, clinical practice, and performance excellence colleagues to support improvement needs.
Serve as a resource to Clinic Operations and Clinical Leaders in developing, implementing, and evaluating patient care programs and clinic practice standards, including policies, guidelines, procedures, and professional practice models.
Facilitate and support local market Medical Practice Committees.
Assist with quality excellence systems that integrate LEAN and other methodologies to create data-driven quality improvement programs.
Provide support or consultative services to quality improvement teams, including project design, data selection, and development of documentation tools.
Work with colleagues to improve the organization's culture of safety, including Just Culture and TogetherSafe initiatives.
Support improvement opportunities involving cause analyses, HFMEA, and Patient Safety Organization initiatives.
Assist the manager in ensuring the accuracy of regulatory and accreditation quality databases, registries, dashboards, and scorecards for internal and external customers.
Promote shared leadership, decision-making, and accountability.
Maintain working knowledge of applicable laws, regulations, the Trinity Health Organizational Integrity Program, Standards of Conduct, and other policies and procedures, and adhere to them through honest, ethical, and professional conduct.
Support evidence-based practice, innovation, and research.
Assist the manager with the clinical contracting process in accordance with legal and regulatory requirements.
Contribute to evaluation of provider performance, including focused and ongoing professional practice evaluation.
Maintain awareness of and respond to ethnic, cultural, and diversity changes; political and social influences; financial and economic issues; the aging of society; and ethical issues in health care.
Perform other duties consistent with the purpose of the job as directed.