OSO Clinical Intake Specialist (LPN, Licensed Practical Nurse)

Hartford Healthcare•Farmington, CT

13d

About The Position

The OSO Clinical Intake Specialist is a licensed clinical professional responsible for reviewing and processing referrals received through Internal Referral Portals (IRP) and External Referral Portals (ERP) for Home Health and Hospice services. This role works closely with the OSO Intake Specialist to ensure clinical appropriateness, timely documentation, and accurate entry into the Homecare Homebase (HCHB) EMR system. The Clinical Intake Specialist plays a key role in coordinating care transitions and ensuring regulatory compliance. Hartford HealthCare at Home, the largest provider of homecare services in Connecticut, has been fulfilling our mission for more than 115 years. Our Person-Centered Care Model allows our colleagues to learn and grow within our organization, all while providing integrated support to the patient. As part of Hartford HealthCare, we leverage cutting edge technology to provide quality care in our client’s home. Most importantly, our colleagues are appreciated for the real differences they make in both the lives of their clients and their clients’ families.

Requirements

Associate's Degree in Nursing or equivalent
1 Year of Clinical Administrative Healthcare Experience
LPN or equivalent Licensure

Nice To Haves

2 - 3 years of experience in homecare

Responsibilities

Review and validate referrals and clinical documentation for appropriateness, eligibility, and regulatory compliance, collaborating with Intake Specialists to ensure accurate and complete intake and timely, accurate data entry across EMR and referral systems.
Communicate and collaborate with referral sources, physicians, business development, care coordination, and internal teams to clarify clinical information and coordinate timely patient visits.