Clinical Intake RN

violet health | Infusion Care

11d•Remote

About The Position

We are seeking a detail-oriented, compassionate, and clinically skilled Registered Nurse (RN) Clinical Intake Specialist to join our patient care team. In this pivotal role, you will serve as the initial clinical touchpoint for incoming patients, evaluating medical histories, assessing urgency, and ensuring seamless onboarding into our care pathways. The ideal candidate possesses strong clinical assessment skills, excellent communication abilities, and a patient-centered mindset. Experience in oncology or complex care management is strongly preferred, as many of our cases involve detailed medical reviews and coordination for specialized treatment plans.

Requirements

Active, unrestricted Registered Nurse (RN) license in the state of practice (Compact license preferred).
Associate Degree in Nursing (ADN) required.
Minimum of 2–3 years of clinical nursing experience (intake, case management, triage, or ambulatory care experience preferred).
Proficiency with Electronic Health Record (EHR) systems (e.g., Epic, Cerner) and general digital communication tools.
Exceptional active listening, verbal/written communication, time management, and empathetic patient engagement.

Nice To Haves

Bachelor of Science in Nursing (BSN) preferred.
Oncology experience (inpatient, outpatient, or navigation) is strongly preferred.
Experience in oncology or complex care management is strongly preferred.

Responsibilities

Conduct thorough phone or virtual clinical evaluations of incoming patient referrals, medical records, and diagnostic reports to determine urgency and care needs.
Facilitate the intake process by coordinating with referring physicians, specialists, and multidisciplinary teams to ensure a smooth transition of care.
Serve as a empathetic advocate, guiding patients and their families through the initial intake process, explaining care protocols, and addressing initial questions or concerns.
Accurately chart clinical notes, medical histories, and triage findings in the Electronic Health Record (EHR) system, adhering to HIPAA and organizational quality standards.
Review complex clinical histories—particularly cancer care diagnoses, lab results, and treatment regimens—to route patients to the appropriate specialists efficiently.