Clinical Intake Coordinator

Brighton Hospice • Saint Louis Park, MN

6d • $24 - $30

About The Position

Brighton/Suncrest Hospice is seeking a Clinical Intake Coordinator to support its hospice intake operations. The organization aims to provide exceptional patient and family care through increased clinical visits, lower clinician caseloads, and a compassionate, supportive team that values communication, integrity, teamwork, and continuous growth. The coordinator handles admission inquiries and referral processing, supports documentation and record review, assists with scheduling goals-of-care and admission visits, and contributes feedback on process improvements. Weekend and holiday assistance may be needed.

Requirements

• Minimum of two years of experience, preferably in a hospice or health care setting, or graduation from a one- or two-year college preferred.
• LSW license and experience required.
• Proficiency with Microsoft applications, including Word and Excel.
• Strong time-management and organizational skills.
• Ability to multitask and prioritize.
• Excellent telephone and customer-service skills.
• Proficiency with medical terminology.

Nice To Haves

• Experience in a hospice or health care setting.
• Graduation from a one- or two-year college.

Responsibilities

• Answer telephone admission inquiries and direct them appropriately.
• Assist with tracking and processing referrals.
• Assist with audits and chart reviews as assigned.
• Upload documents to the electronic medical records system.
• Provide feedback on process and workflow improvement.
• Assist with scheduling goals-of-care and admission visits.
• Work with the sales team to receive incoming referral information.
• Assist on weekends and holidays as needed.
• Perform other duties as assigned by the Director of Intake.

Benefits

• Actual work/life balance.
• Competitive pay; hourly pay range of $24–$30, depending on experience.
• Medical, dental, and vision insurance.
• Paid time off.
• 401(k) plan with employer match and 100% vesting after 90 days of employment.
• A culture emphasizing appreciation and valuing team members.
• Opportunity to join a rapidly growing national company, with possible position upgrades.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed