Clinical Informatics Analyst

Lifepoint Health•Winchester, KY

About The Position

The Clinical Informatics Analyst supports physicians, nurses, and other clinicians as the primary liaison for requests related to Electronic Medical Record (EMR) utilization. The analyst works with HSC, site IT and clinical staff leadership, and subject matter experts to develop, implement, support, and educate on EMR products and improve patient care. The role serves internal colleagues and external customers, clients, patients, contractors, and vendors, and may involve access to sensitive or confidential information. The position requires understanding healthcare regulatory and compliance requirements, including HIPAA, applying policies and procedures, and knowledge of Business Office Standards and Recommended Practices.

Requirements

  • Bachelor’s degree in a clinical field, such as RN, BSN, BS Respiratory Care, or BSMT.
  • At least 5 years of clinical work experience with a deep understanding of EMR utilization.

Responsibilities

  • Assist clinicians with workflow discussions, patient care strategy, and HSC standards to support technology adoption.
  • Round with clinical staff to identify EMR issues and provide education and remediation when appropriate.
  • Participate in implementation of certified EMR applications and interfaces; coordinate, facilitate, and evaluate clinician and physician functional testing before and after upgrades and improvements, as directed by HSC where applicable.
  • Test new EMR enhancements, packages, updates, and upgrades to ensure readiness for production.
  • Assist in developing plans to roll out new functionality, including training plans, testing plans, and go-live support planning.
  • Collaborate with clinical staff and HSC, where applicable, to develop, organize, and maintain EMR clinical documentation standards.
  • Develop and/or provide EMR and related-application education and support to physicians and clinical staff.
  • Act as a liaison between clinical end users and HSC customer support staff.
  • Participate in developing and validating specifications for HSC report writers so facility reporting requirements are documented.
  • Advocate for clinicians in the design of EMR enhancements and new technologies.
  • Proactively identify problems, suggest and implement solutions, and review problems for lessons learned.
  • Communicate clearly and appropriately, listen actively, and promote two-way communication.
  • Demonstrate dependability, punctuality, and appropriate advance reporting of absences.
  • Model guiding principles and engage colleagues in supporting cultural transformation and change.
  • Adhere to the Compliance and Ethics Program, HIPAA Program, and Standards of Conduct.
  • Accomplish work through others by providing direction, constructive feedback, on-the-job training, and problem resolution.
  • Develop colleagues’ skills, plan and assign work effectively and equitably, and support professional development and departmental and corporate objectives.
  • Work effectively with internal and external customers with differing behavior styles; focus on shared goals, listen without bias, and resolve conflict through the chain of command.
  • Perform other duties as assigned.

Benefits

  • Health, medical, dental, and vision benefits for full-time employees
  • 401(k) benefits for full-time employees
  • Competitive paid time off
  • Employee Assistance Program offering mental, physical, and financial wellness assistance
  • Tuition reimbursement or assistance for qualified applicants
  • Advancement opportunities with responsive, supportive leadership
  • Continuing education opportunities
  • Free parking
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