Clinical Implementation Specialist

Able Innovations • Boston, MA

9d • Onsite

About The Position

Able Innovations is seeking dynamic nurses to join their Clinical Implementation Team. As an Implementation Specialist, you will serve as the on-site expert, training hospital staff on how to use cutting-edge technology to improve safety and efficiency. You will also act as the primary site lead for Able Innovations during critical product launches, implementation phases, and customer adoption activities. This full-time, fixed-term role (4-6 months) is based in Boston, MA, with frequent (50%-75%) local and regional travel to healthcare facilities in the USA. This position is ideal for someone who thrives at the intersection of technology, education, and human connection, providing care for caregivers.

Requirements

• Minimum 4+ years of clinical or hospital-based experience in a patient-care environment (Med/Surg, ICU, Emergency Department, rehab, or similar settings preferred) or hospital sales/implementation experience.
• Experience with clinical workflows and an understanding of the North American healthcare system.
• Comfortable learning new hardware/software, troubleshooting basic issues, and helping users build confidence with new technology.
• Excellent customer service skills, with the ability to engage effectively across various skill levels.
• Must be approachable, empathetic, persuasive, and proactive.
• Valid D driver's license.

Nice To Haves

• Experience as a preceptor, charge nurse, clinical educator, or similar educator/support role is a huge plus.
• Experience acting as a site lead, team lead, educator, implementation lead, or other trusted point of contact in a healthcare setting is strongly preferred.

Responsibilities

• Lead hands-on training sessions for hospital staff (nurses, porters, techs) on the safe and effective use of Able Innovations equipment.
• Provide "at-the-elbow" support during shift changes and peak hours to ensure staff feel confident using the new technology in real-time.
• Serve as Able Innovations' primary on-site lead during the assignment period, helping coordinate day-to-day implementation activity and acting as a reliable point of contact for the customer site.
• Build relationships with frontline teams, managers, educators, and hospital leadership to support successful adoption and a strong customer experience.
• Bridge the gap between engineering and nursing, translating technical features into clinical benefits.
• Observe usage on the floor, identify barriers to adoption, and gently encourage hesitant staff to try the new workflow.
• Report site-specific feedback, bugs, or wins back to the Able Innovations headquarters to help improve the product.
• Help drive overall account success by identifying opportunities to improve engagement, strengthen site-level advocacy, and support long-term adoption.

Benefits

• Gain valuable experience in the MedTech industry and add "Clinical Educator" to your resume.
• Help other clinical staff work more safely by championing technology designed to reduce staff injury and burnout.
• Play a key role in leading site activities, supporting stakeholder relationships, and driving successful adoption during an important period of implementation and change.
• Use your clinical background in a new way, focusing on education, support, workflow adoption, customer advocacy, and measurable success outcomes.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 1-10 employees