Clinical Implementation Specialist

Able Innovations • Rochester, MN

13h • Onsite

About The Position

Are you a nurse looking to leverage your clinical experience in a new, innovative way? Able Innovations is seeking dynamic nurses to join our Clinical Implementation Team. As an Implementation Specialist you will be providing care for the caregivers. You will serve as the on-site expert, training hospital staff on how to use our cutting-edge technology to improve safety and efficiency. You will also act as the primary site lead for Able Innovations during critical product launches, implementation phases, and customer adoption activities. This role is ideal for someone who thrives at the intersection of technology, education and human connection . This is a full-time fixed-term role for an expected duration of 4-6 months , based in Rochester, Minnesota , with frequent (50%-75%) local and regional travel to healthcare facilities in the USA. You will be the face of Able Innovations in your territory, with support from our Toronto HQ.

Requirements

• Minimum 4+ years of clinical or hospital-based experience in a patient-care environment (Med/Surg, ICU, Emergency Department, rehab, or similar settings preferred) or hospital sales/implementation experience.
• Experience with clinical workflows and an understanding of the North American healthcare system.
• You don't need to be an engineer, but you must be comfortable learning new hardware/software, troubleshooting basic issues, and helping users build confidence with new technology.
• Excellent customer service skills, with the ability to engage effectively across various skill levels
• You must be approachable, empathetic, persuasive, and proactive. You are the "friendly face" that makes new technology less scary for tired staff while also building confidence with site leadership.
• Valid D driver's license

Nice To Haves

• Experience as a preceptor, charge nurse, clinical educator, or similar educator/support role is a huge plus
• Experience acting as a site lead, team lead, educator, implementation lead, or other trusted point of contact in a healthcare setting is strongly preferred.

Responsibilities

• On-Site Training: Lead hands-on training sessions for hospital staff (nurses, porters, techs) on the safe and effective use of Able Innovations equipment.
• Go-Live Support: Provide "at-the-elbow" support during shift changes and peak hours to ensure staff feel confident using the new technology in real-time.
• Site Leadership: Serve as Able Innovations' primary on-site lead during the assignment period, helping coordinate day-to-day implementation activity and acting as a reliable point of contact for the customer site.
• Stakeholder Engagement: Build relationships with frontline teams, managers, educators, and hospital leadership to support successful adoption and a strong customer experience.
• Clinical Advocacy: Bridge the gap between engineering and nursing. Translate technical features into clinical benefits (e.g., "Here is how this device helps you turn a patient with zero back strain").
• Adoption Monitoring: Observe usage on the floor, identify barriers to adoption, and gently encourage hesitant staff to try the new workflow.
• Feedback Loop: Report site-specific feedback, bugs, or wins back to the Able Innovations headquarters to help us improve our product.
• Account Support: Help drive overall account success by identifying opportunities to improve engagement, strengthen site-level advocacy, and support long-term adoption.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees