Clinical Educator

Team Select Home Care•Phoenix, AZ

About The Position

The Clinical Educator provides education and training to assigned clinicians at hire and as needed for current staff. The educator follows up with newly trained staff to validate that training and education are implemented appropriately, and reports to the Director of Nursing/Director of Patient Care Services. The role combines staff mentoring and education with clinical support, care coordination, quality activities, and, when necessary, direct patient care and case management. The Clinical Educator serves as a clinical resource for a group of clinicians, supports clinical leadership, and helps ensure staff follow agency policies, professional nursing standards, state and federal regulations, and applicable accreditation standards. The role balances field and office work as directed by Clinical Leadership and includes documentation, staff evaluation, and participation in performance improvement.

Requirements

Minimum of three to five years of clinical experience, including at least two years of home health experience.
Excellent understanding of clinical processes and procedures.
Solid understanding of OASIS questions and interpretations in Chapter 3 of the OASIS Implementation Manual.
Clear professional license, background screen, and fingerprint card, if applicable.
No verbal or written disciplinary actions within the last six months, or within the last year for internal hires.
Excellent computer skills, including familiarity with current devices and programs used in the field.
Known as a clinical field resource for clinical tasks and critical-thinking projects.
Commitment to be available during scheduled orientation dates.
Knowledge of and compliance with state and federal laws, rules, regulations, agency policies and procedures, and applicable accreditation standards.
Ability to work and communicate with a diverse group of clinicians and communicate with all levels of local authority.
Maintain required HR items, competencies, professional continuing education, and other required items.
Desire to coach, guide, and empower new employees to achieve success.
Ability to work in a fast-paced, challenging environment with time demands and shifting priorities.
Excellent interpersonal communication skills and time-management skills to plan, organize, implement, and evaluate orientation successfully.
Self-directed and interested in new experiences.
Ability to take on-call duty nights, weekends, and holidays as assigned, if applicable.

Nice To Haves

Successful experience in mentoring or coaching roles.
Desire to work with and teach new employees.

Responsibilities

Mentor, educate, and evaluate a group of qualified clinicians and caregivers.
Conduct regular training, including new-hire orientation, skill advancement, aide training, training on new clinical processes, and re-education as needed.
Provide initial education and ongoing mentorship to new clinical staff, and follow up to validate implementation of training.
Assist the clinical team in achieving assigned goals related to outcomes, productivity, rehospitalization, QAPI, and care coordination.
Participate in in-service programs and supervise and teach other nursing personnel.
Participate in professional services for assigned patients as applicable or assigned.
Provide backup and support for Clinical Leadership functions as needed.
Provide direct patient care and case management per policy when necessary, following the Plan of Care.
Help ensure staff maintain professional standards of community nursing practice and comply with agency procedures and patient care policies.
Coordinate patient care services for an assigned group of patients in association with the clinical team.
Educate field staff on case management requirements under state regulations and help implement processes for case assignments and case management.
Educate appropriate staff about home health statutes and administrative rules.
Help install improved work methods and procedures to achieve agency objectives.
Perform competencies and core competencies and provide education to support field staff success.
Assist with clinical oversight of patient and personnel assignments, care coordination, referrals, ongoing assessment of patient needs, and development, implementation, and updating of individualized care plans.
Inform clinical staff about agency policies and processes and report or assist with changes that may affect location clinical operations.
Coordinate as assigned during emergencies and understand the Emergency Plan.
Maintain confidentiality of agency, employee, and patient matters.
Provide clinical orientation to new staff before patient contact and assist with developing and administering continuing education.
Participate in Performance Improvement activities as requested.
Collaborate with QA staff to review clinical documentation and educate staff on documentation requirements for regulatory and billing compliance.
Assist with staff performance appraisals and educate field staff about billing processes from a clinical perspective, as applicable.
Attain annual goals established by Clinical Leadership in the annual performance evaluation.
Maintain the balance of field and in-office time as directed by Clinical Leadership.
Submit documentation within required timeframes and perform other duties assigned by Clinical Leadership.