Clinical Educator - Central U.S.

Mindray North America•Houston, TX

About The Position

Mindray North America is seeking a Clinical Educator to deliver clinical education, product training, and implementation support for patient monitoring solutions across acute care environments. This customer-facing, field-based position partners with healthcare providers to promote confident adoption, effective use, and long-term success with Mindray patient monitoring technology. The Clinical Educator works independently while collaborating with sales, service, technical support, and project teams on in-services, system implementations, follow-up education, and troubleshooting. The role requires clinical expertise, the ability to adapt training to varied care settings, and comfort managing a dynamic travel schedule. The position delivers education across the patient monitoring portfolio, supports installations and go-live events, builds relationships with customer-site clinical staff and leaders, and serves as a liaison between customers and internal teams. On-call clinical support through the technical support line is part of the role; the on-call rotation begins after one year.

Requirements

Registered Nurse (RN) with an active license from an accredited institution.
Two to three years of active nursing experience using cardiac monitoring in acute care settings.
Strong knowledge of advanced cardiac arrhythmias, hemodynamics, Swan-Ganz, and cardiac output monitoring.
Excellent verbal communication and presentation skills, with the ability to engage diverse clinical audiences.
Strong organizational and time-management skills and the ability to balance multiple accounts and priorities.
Ability to work independently and autonomously in the field.
Strong interpersonal skills and ability to collaborate with clinical staff, nursing leadership, and internal teams.
Technical aptitude to understand product specifications and translate them into practical clinical application.
Flexibility and adaptability to manage last-minute schedule changes in a fast-paced environment.
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
Ability to travel approximately 85% by car or air.
Must reside within 40 miles of a major airport.
Ability to stand and deliver training sessions for 2–5 hours at a time, multiple times per day.
Ability to stand and walk for extended periods during implementations and on-site support.
Ability to lift and carry equipment or training materials up to 25 pounds and push carts through clinical environments.

Nice To Haves

BSN preferred; an alternate nursing degree is accepted with five or more years of nursing experience.
Experience educating other nurses through staff development, preceptorship, or formal training programs is strongly preferred.

Responsibilities

Deliver in-services across the patient monitoring portfolio, tailoring education to customer workflows, clinical environments, and learning needs.
Provide hands-on clinical application training across hospital departments and care settings.
Assess education needs across nursing units and specialties and adjust instruction accordingly.
Support system installations by identifying customer workflows and configuration needs.
Provide on-site clinical support during go-live events and final implementations.
Partner with internal teams to support smooth transitions from installation to active clinical use.
Conduct follow-up visits and ongoing phone support to reinforce education and promote sustained product adoption.
Maintain trusted relationships with clinical staff and leadership at customer sites.
Serve as a clinical liaison between customers and internal teams, including Technical Support, Service, and Systems Solutions.
Provide on-call clinical support through the technical support line according to established escalation and documentation procedures.
Manage time and territory independently to meet customer education needs.