Clinical Educator - Western U.S.

Mindray North America•Denver, CO

2d•$100,000 - $110,000•Onsite

About The Position

Mindray North America is seeking a Clinical Educator to provide clinical education, product training, and implementation support for patient monitoring solutions in acute care environments. This customer-facing, field-based role supports healthcare providers in adopting and effectively using Mindray patient monitoring technology. The Clinical Educator works independently and collaborates with sales, service, technical support, and project teams on in-services, implementations, follow-up education, and troubleshooting. The position requires clinical expertise, adaptable teaching, and comfort with a dynamic travel schedule. The role delivers training across hospital departments and care settings, supports system installations and go-live events, and maintains customer relationships through follow-up visits and phone support. It also provides on-call clinical support through the technical support line; the on-call rotation begins after one year in the role. This field-based position requires approximately 85% travel by car or air. Candidates must reside within 40 miles of a major airport. The physical requirements include standing to deliver training for 2–5 hours at a time, standing and walking for extended periods, and lifting or carrying up to 25 pounds and pushing carts in clinical environments.

Requirements

Registered Nurse (RN) with an active license from an accredited institution.
2–3 years of active nursing experience using cardiac monitoring in acute care settings.
Strong knowledge of advanced cardiac arrhythmias, hemodynamics, Swan-Ganz, and cardiac output monitoring.
Excellent verbal communication and presentation skills for engaging diverse clinical audiences.
Strong organizational and time-management skills, including balancing multiple accounts and priorities.
Ability to work independently and self-motivate in a field-based role.
Strong interpersonal skills and ability to collaborate with clinical staff, nursing leadership, and internal teams.
Technical aptitude to understand product specifications and translate them into practical clinical application.
Flexibility and adaptability to manage last-minute schedule changes in a fast-paced environment.
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
Ability to travel approximately 85% by car or air.
Must reside within 40 miles of a major airport.
Ability to stand and deliver training sessions for 2–5 hours at a time, multiple times per day; stand and walk for extended periods; lift and carry up to 25 pounds; and push carts through clinical environments.

Nice To Haves

BSN preferred; an alternate nursing degree is accepted with 5+ years of nursing experience.
Experience educating other nurses through staff development, preceptorship, or formal training programs is strongly preferred.

Responsibilities

Deliver in-services across the patient monitoring portfolio, tailoring education to customer workflows, clinical environments, and learning needs.
Provide hands-on clinical application training across hospital departments and care settings.
Assess education needs across nursing units and specialties and adapt instruction accordingly.
Support system installations by identifying customer workflows and configuration needs.
Provide on-site clinical support during go-live events and final implementations.
Partner with internal teams to support transitions from installation to active clinical use.
Conduct follow-up visits and ongoing phone support to reinforce education and promote sustained product adoption.
Maintain trusted relationships with clinical staff and leadership at customer sites.
Serve as a clinical liaison between customers and internal teams, including Technical Support, Service, and Systems Solutions.
Provide on-call clinical support through the technical support line, following escalation and documentation procedures; the rotation begins after one year in the role.
Manage time and territory independently to meet customer education needs.