Clinical Educator - Eastern U.S.

Mindray North America•Pittsburgh, PA

2d•Onsite

About The Position

Mindray North America is seeking a Clinical Educator to deliver clinical education, product training, and implementation support for patient monitoring solutions in acute care environments. This customer-facing, field-based role partners with healthcare providers to support confident adoption, effective use, and long-term success with Mindray patient monitoring technology. The educator works independently and collaborates with sales, service, technical support, and project teams on in-services, system implementations, follow-up education, and troubleshooting. The role requires clinical expertise, adaptable training for diverse care settings, and a dynamic travel schedule. The position covers the Eastern U.S. and requires approximately 85% travel by car or air. The employee must reside within 40 miles of a major airport. Physical requirements include standing to deliver training for 2–5 hours at a time, multiple times per day; standing and walking for extended periods during implementations and on-site support; and lifting or carrying equipment or training materials up to 25 pounds and pushing carts through clinical environments. On-call clinical support through the technical support line is part of the role, with the on-call rotation beginning after one year.

Requirements

Registered Nurse (RN) with an active license from an accredited institution.
2–3 years of active nursing experience using cardiac monitoring in acute care settings.
Strong knowledge of advanced cardiac arrhythmias, hemodynamics, Swan-Ganz, and cardiac output monitoring.
Excellent verbal communication and presentation skills, with the ability to engage diverse clinical audiences.
Strong organizational and time management skills and ability to balance multiple accounts and priorities.
Ability to work independently and self-motivate while working in the field.
Strong interpersonal skills and ability to collaborate with clinical staff, nursing leadership, and internal teams.
Technical aptitude to understand product specifications and translate them into practical clinical application.
Flexibility and adaptability to manage last-minute schedule changes in a fast-paced environment.
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
Ability to travel approximately 85% by car or air.
Must reside within 40 miles of a major airport.
Ability to stand and deliver training for 2–5 hours at a time, multiple times per day, and stand and walk for extended periods during implementations and on-site support.
Ability to lift and carry equipment or training materials up to 25 pounds and push carts through clinical environments.

Nice To Haves

BSN preferred; an alternate nursing degree is accepted with 5+ years of nursing experience.
Experience educating other nurses through staff development, preceptorship, or formal training programs is strongly preferred.

Responsibilities

Deliver in-services across the patient monitoring portfolio, tailoring education to customer workflows, clinical environments, and learning needs.
Provide hands-on clinical application training across hospital departments and care settings.
Assess education needs across nursing units and specialties and adjust instruction accordingly.
Support system installations by identifying customer workflows and configuration needs.
Provide on-site clinical support during go-live events and final implementations.
Partner with internal teams to support smooth transitions from installation to active clinical use.
Conduct follow-up visits and ongoing phone support to reinforce education and promote sustained product adoption.
Maintain trusted relationships with clinical staff and leadership at customer sites.
Serve as a clinical liaison between customers and internal teams, including Technical Support, Service, and Systems Solutions.
Provide on-call clinical support through the technical support line, following established escalation and documentation procedures.
Manage time and territory independently to meet customer education needs.