Clinical Education Manager (Remote - Texas State Region)

Pride Mobility Products Corporation•Dallas, TX
•Remote

About The Position

The Clinical Education Manager ensures that clinical innovation and education efforts for Quantum Rehab and Stealth products are created and executed through internal and external channels, strengthening relationships with providers and clinicians. The role works with sales and leadership teams to develop clinical education, sales content, training, and resources; promote products and industry advancements; and support growth opportunities with providers, clinicians, facilities, and referral sources. The position is remote in the Texas state region and involves strategic travel throughout the country, including up to two weeks of travel per month and visits to Corporate Headquarters at least twice per year for three days each visit. The position supports the development and distribution of educational and marketing materials across channels such as the Learning Management System and SharePoint, collaborates with internal departments and external industry publications, and helps train presenters and sales teams. It also assigns, trains, and develops consultants, sets and measures goals, and promotes continuous improvement and effective business judgment. This is a safety-sensitive position. The job description is not all-inclusive, and duties may be modified or supplemented as necessary.

Requirements

  • At least five years of experience as a Physical or Occupational Therapist with direct patient contact, including at least three years of direct, in-person experience with the complex rehab technology evaluation process for end users in a wheelchair seating clinic and/or as a complex rehab technology provider.
  • Bachelor’s degree in Physical or Occupational Therapy.
  • ATP Certification or eligibility to sit for the ATP exam within 12 months of employment.
  • Legally authorized to work in the United States without sponsorship now or in the future.
  • Friendly, collaborative, self-starting, professional, detail-oriented, and honest.
  • Ability to multitask, solve problems, and prioritize in a fast-paced environment.
  • Ability to work closely with an internal creative team.
  • Ability to guide, direct, and motivate team members.
  • Ability to travel up to two weeks per month and spend three days at Corporate Headquarters at least twice per year.
  • Ability to lift, push, or pull up to 50 pounds.
  • Strong drive for advancement and continuous improvement.
  • Excellent presentation skills for diverse audiences using PowerPoint and videos.
  • Excellent verbal and written communication skills.
  • Basic working knowledge of Microsoft Word, Excel, and PowerPoint.
  • Excellent web navigation skills.

Nice To Haves

  • Basic working knowledge of third-party payor and self-funding procedures.
  • Extensive product knowledge, particularly related to order configuration.
  • Familiarity with complex rehab patients, their conditions, and required fittings.
  • Extensive knowledge of professional education accreditation bodies and compliance standards, such as ANSI/IACET.
  • Basic familiarity with presentation submission standards, including objective writing and literature reviews.
  • At least five years of direct, in-person experience with complex rehab technology evaluations for end users in a wheelchair seating clinic and/or as a complex rehab technology provider.
  • Master’s or Doctorate degree in Physical or Occupational Therapy.
  • Clinical training.
  • SMS Certification.

Responsibilities

  • Work with Inside and Field Sales team members to develop clinical sales content and materials that improve product knowledge among team members and the rehabilitation community.
  • Enhance clinical presence and resources across channels, promoting Quantum Rehab’s reach and product and industry advancements.
  • Maintain strong presentation skills across Pride, Quantum Rehab, and Stealth product lines, including power bases, power positioning, electronics, accessories, and seating.
  • Travel strategically throughout the country to support Rehab Product Specialists and Regional Managers and develop growth opportunities with providers and clinicians.
  • Provide education, training, and guidance to Quantum Rehab leadership teams to improve Sales team effectiveness in key facilities and referral sources.
  • Ensure appropriate content and distribution of Quantum educational materials, including resource guides and product and clinical presentations.
  • Develop and regularly update educational and marketing materials, videos, and instruction guides for the LMS, SharePoint, and other communication channels.
  • Coordinate with internal teams and pursue external opportunities and collaborations to maximize return on investment and advance referral sources.
  • Implement tools that help Sales teams engage referral sources and clinicians and support Quantum Rehab’s role as a manufacturer.
  • Collaborate with industry publications and trade journals on writing opportunities representing Pride and Quantum Rehab.
  • Work with Quantum Rehab leadership to develop territories that need improvement.
  • Assist Sales Leadership in developing products, processes, and clinical training programs for Field and Corporate Sales and Service teams, providers, and facilities.
  • Work with the Education Department (Pride Learning Institute) to oversee development of presentations and materials for annual activities and ensure presenters are trained and prepared.
  • Observe safety and security rules and promptly report accidents, incidents, and injuries to management.
  • Complete annual CTPAT Security Training.
  • Assign, train, and develop consultants based on their experience and departmental goals.
  • Develop goals and objectives and measure outcomes.
  • Focus on continuous improvement and demonstrate good business judgment.
  • Work effectively with all Pride departments to exceed internal and external expectations.
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