Clinical Education Manager (Remote - Texas State Region)

Pride Mobility & Quantum Rehab•Dallas, TX

20h•Remote

About The Position

The Clinical Education Manager ensures clinical innovation and education efforts for Quantum Rehab and Stealth products are created and executed through internal and external channels, strengthening relationships with providers and clinicians. The role develops and distributes clinical sales content, presentations, training materials, videos, and instruction guides, and supports education through the Learning Management System (LMS), SharePoint, and other channels. It works closely with Sales, Education, leadership, internal creative teams, and external partners to improve product knowledge, clinical presence, referral-source engagement, and sales effectiveness across the country. The position includes strategic travel to support Rehab Product Specialists, Regional Managers, providers, and clinicians; collaboration on territory development, product and clinical training programs, and educational activities; and oversight of consultant development and presenter preparation. The employee is expected to meet departmental goals, measure outcomes, pursue continuous improvement, and comply with safety and security requirements. Travel may be up to two weeks per month, with attendance at the Corporate Headquarters facility for three days at least twice per year. This is a safety-sensitive position.

Requirements

At least 5 years of experience as a Physical or Occupational Therapist with direct patient contact, including at least 3 years of direct, in-person experience with the complex rehab technology evaluation process for end users in a wheelchair seating clinic and/or as a complex rehab technology provider.
Bachelor’s degree in Physical or Occupational Therapy.
ATP certification or eligibility to sit for the ATP exam within 12 months of employment.
Must be legally authorized to work in the United States without sponsorship now or in the future.
Friendly, team-oriented, self-starting, professional, detail-oriented, and honest.
Ability to multitask, problem-solve, and prioritize in a fast-paced environment.
Ability to work closely with an internal creative team and guide, direct, and motivate team members.
Ability to travel up to two weeks per month and spend three days at Corporate Headquarters at least twice per year.
Ability to lift, push, or pull up to 50 lbs.
Drive to achieve advancement and continuous improvement.
Excellent presentation proficiency for diverse audiences using PowerPoint and videos.
Excellent verbal and written communication skills.
Basic working knowledge of Microsoft Word, Excel, and PowerPoint.
Excellent web navigation skills.

Nice To Haves

Basic working knowledge of third-party payor and self-funding procedures.
Extensive product knowledge, particularly relating to order configuration.
Familiarity with complex rehab patients, conditions, and required fittings.
Extensive knowledge of professional education accreditation bodies and compliance standards, such as ANSI/IACET, as they relate to industry education standards.
Basic familiarity with presentation submission standards, such as objective writing and literature reviews.
At least 5 years of direct, in-person experience with complex rehab technology evaluations for end users in a wheelchair seating clinic and/or as a complex rehab technology provider.
Master’s or doctorate degree in Physical or Occupational Therapy.
Clinical training.
SMS certification.

Responsibilities

Work with Inside and Field Sales teams to create clinical sales content and materials that improve product education for employees and the rehab community.
Enhance clinical presence and resources across channels, highlighting Quantum Rehab’s footprint and product and industry advancements.
Maintain strong presentation skills across Pride and Quantum product lines, including power bases, power positioning, electronics, Stealth products, accessories, and seating.
Travel strategically throughout the country to support Rehab Product Specialists and Regional Managers and advance growth opportunities with providers and clinicians.
Provide education, training, and guidance to Quantum Rehab leadership teams to improve Sales team effectiveness in top facilities and referral sources.
Ensure appropriate content and distribution of educational materials, including resource guides and product and clinical presentations.
Develop and update educational and marketing materials, videos, and instruction guides for the LMS, SharePoint, and other communication channels.
Collaborate with internal teams and external partners to maximize return on investment, outreach, and referral-source development.
Implement tools that help Sales teams engage referral sources and clinicians and establish Quantum Rehab as a supportive manufacturer.
Collaborate with industry publications and trade journals on writing opportunities representing Pride and Quantum Rehab.
Work with Quantum Rehab leadership to develop territories needing improvement.
Assist Sales Leadership in developing products, processes, and clinical training programs for Field and Corporate Sales/Service teams, providers, and facilities.
Work with the Education Department (Pride Learning Institute) to oversee preparation of presentations and materials for annual activities and ensure presenters are trained and prepared.
Observe safety and security rules and promptly report accidents, incidents, or injuries to management.
Complete Annual CTPAT Security Training.
Assign, train, and develop consultants according to experience and departmental goals.
Develop goals and objectives and measure outcomes to ensure goals are met.
Focus on continuous improvement and demonstrate sound business judgment.
Work effectively with Pride departments to exceed internal and external expectations.
Perform other duties as assigned; Pride may modify duties as necessary.