About The Position

We are seeking a Clinical Division Administrator (Administrative Director) to ensure the clinical administrative, productivity, compensation, and financial stability for the clinical operations in partnership with leadership and finance.

Requirements

  • Master's degree, preferably in business, finance, or related science field.
  • 5-7 years of progressive professional business or management experience which includes experience in a clinical or healthcare environment; experience with budgeting, grants and contracts, personnel supervision and space and facilities management OR an equivalent combination of experience, education, and training.

Nice To Haves

  • Experience in an academic medical center setting with matrixed reporting relationships, shared services models, and/or research administration is highly preferred.
  • Excellent verbal and written communications skills and strong interpersonal skills are required.
  • Proven capacity to generate, revise and monitor budgets is also required.
  • Attention to detail and strong computer software skills, including in depth knowledge of Excel advanced functions are necessary to develop and present critical, confidential information.
  • Exceptional integrity, intelligence, maturity, and successful experience navigating complex organizational settings.
  • Ability to work independently in a fast-paced environment, make sound judgments, handle confidential information, and be a creative, energetic problem solver.

Responsibilities

  • Manages all operational activities for the Division in coordination and collaboration with the Division Directors; whether directly engaged, assigned to Division members, or delivered by Department leadership.
  • Scheduling and directing division meetings, programmatic communications, operational planning in concert with the Division Director(s) as it relates to Clinical Faculty.
  • Providing financial and programmatic oversight for the Clinical Faculty.
  • Serving as the administrative liaison for the Division with programs across Duke and our affiliate sites.
  • Ensuring that administrative services in the Division are compliant with all applicable Department and institution policies and procedures.
  • Providing administrative direction and coordination of day-to-day functions, including those involving other Duke entities whose work impacts the business of the Division.
  • Ensuring the Division’s clinical webpages are properly maintained and reflect current information in collaboration with the Director of Communications.
  • Partnering with the Clinical Division Directors and the Duke Service line leader to facilitate the management of the clinical enterprise for the Dept. of Psychiatry and Behavioral Medicine.
  • Oversight the facilitation of clinical FTE, rotations, site locations, and clinical productivity for each faculty provider.
  • Management of clinical contracts with Dept. Finance and the Division Directors.
  • Strategic business planning and modeling for the clinical future of the Divisions.
  • Support of the recruitment process and managing specific tasks such as drafting term sheets and offer letters.
  • Manages in coordination with the Psychiatry Finance team the clinical faculty portion of the annual budget process for SOM and DHIP.
  • Strategically managing financial resources for the Division to achieve optimal utilization, including financial planning, budgeting and accounting functions of the academic unit.
  • Exercising independent judgment and decision-making authority as delegated by the Division Director(s) to facilitate the optimal use of all resources.
  • Coordinating, monitoring and managing separate budgetary programs within the Division/s.
  • Directing faculty discretionary and divisional operational codes and analytical review.
  • Advocating high standards, and holding staff and faculty accountable to department and Duke financial management policies involving personnel/payroll, purchasing, budget management and travel.
  • Coordinating the preparation of regular financial reporting.
  • Providing the planning, budgeting and accounting functions for operating, capital and gift budgets; employing appropriate stewardship of available funding streams.
  • Analytically reviewing financial reports and records and initiating corrective action.
  • Providing fiscal guidance and counsel to faculty and staff to help facilitate leadership’s ability to achieve scientific and educational goals.
  • Coordinating, analyzing, and implementing periodic reporting for leaders and clinical faculty on productivity metrics and FTE management.
  • Managing a team of 4-5 clinical administration support staff.
  • Refining and developing an efficient administrative process that provides the necessary level of support services needed for the Division’s continued success and strategic growth related to Clinical Faculty.
  • Understanding and appropriately implementing the varied policies and procedures for faculty and staff. This requires close interaction and uniformity with department HR and central administrative team recommendations.
  • Managing administrative aspects of faculty appointment, promotion/tenure, and non-renewal processes for the clinical faculty in partnership and direction of the Departments APT Team.
  • Support Division annual faculty and staff performance evaluation process with communication and completing evaluations.
  • Recruiting, interviewing, selecting and critically evaluating the performance of staff who report to the DA.
  • Providing oversight and assistance for Clinical Division faculty in recruitment and onboarding of new personnel as needed.
  • Works together with Psychiatry and Behavioral Sciences central research administration and central finance team to accomplish the following responsibilities.
  • Understanding all grants and contracts funding sources and how they impact Clinical Faculty and their portfolios and FTE management.
  • Actively, accurately and appropriately managing faculty salary distribution on research fund codes in coordination with and advisement from the Research Administration Team.
  • Managing effort and the distribution of faculty total professional effort and for ensuring annual effort reporting and certification.
  • Collaborating with central administrative staff to ensure timely invoicing, collection and the mitigation of potential overdrafts or write-offs related to sponsored research activity.
  • Managing cost share obligations and commitments.
  • Coordinating the support services necessary to ensure the operation of the Division’s facilities.
  • Administering remodeling projects and development including design, implementation, relocation.
  • Analyzing space and equipment, and preparing timely annual space and capital reporting.
  • Reviewing space usage efficiency and additional space request by faculty.
  • Working collaboratively with faculty and staff to manage capital equipment and assets.
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