Deputy Division Administrator

State of Montana • Miles City, MT

1d • Hybrid

About The Position

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Disability Employment and Transition Division. The mission of the Disability Employment and Transition Division (DETD) is to advance the independence and employment of Montanans with disabilities. This position reports to the Division Administrator of the DETD and is responsible for overseeing the Division’s continuous quality improvement, program integrity, and human resource management. The role also leads the development, writing, and ongoing management of the Division’s procedures and rules to ensure consistency, compliance, and operational excellence. The position directly oversees the Montana Accessible Communications Program. The deputy administrator directs the division’s initiatives to improve processes on an ongoing basis, achieve a high standard of service delivery, and improve outcomes. Responsibilities include creating training curriculum, developing and monitoring performance tools, designing, evaluating, and strengthening controls. The role also encompasses drafting, maintaining, and managing the Division’s procedures and rules to ensure clarity, consistency, and compliance across all programs. In addition, this position oversees the development, evaluation, and implementation of the ongoing Vocational Rehabilitation case review process. This position serves as a liaison among bureaus, technology teams, and support staff, coordinating efforts through a quality-improvement lens to ensure all federal reporting requirements are met. The position directly supervises three to five positions and will serve as acting Division Administrator as requested.

Requirements

• Bachelor’s degree in Rehabilitation Counseling, Disability Studies, Human Services, Public Administration, Social Work, Education, or a related field.
• Five years’ experience in serving individuals with disabilities.
• Three years of experience supervising and/or managing programs, work units, and staff, and budgets.
• Knowledge of general management concepts and practices, including goal-planning, organizational planning, program planning, evaluations, and policy development.
• Strong leadership skills and ability to speak effectively before large audiences in a variety of situations, including confrontational or delicate situations.
• Ability to analyze systems, identify problems, and recommend solutions.

Nice To Haves

• Master's Degree in Rehabilitation Counseling, Law, Social Work, Psychology, Disability Studies, Business Administration, or another field that reasonably provides competence in the employment sector, in a disability field, or both.
• Legislative experience

Responsibilities

• Overseeing the Division’s continuous quality improvement, program integrity, and human resource management.
• Leading the development, writing, and ongoing management of the Division’s procedures and rules to ensure consistency, compliance, and operational excellence.
• Directing the division’s initiatives to improve processes on an ongoing basis, achieve a high standard of service delivery, and improve outcomes.
• Creating training curriculum, developing and monitoring performance tools, designing, evaluating, and strengthening controls.
• Drafting, maintaining, and managing the Division’s procedures and rules to ensure clarity, consistency, and compliance across all programs.
• Overseeing the development, evaluation, and implementation of the ongoing Vocational Rehabilitation case review process.
• Serving as a liaison among bureaus, technology teams, and support staff, coordinating efforts through a quality-improvement lens to ensure all federal reporting requirements are met.
• Directly supervising three to five positions.
• Serving as acting Division Administrator as requested.

Benefits

• healthcare coverage
• retirement plans
• paid vacation
• sick leave
• holidays
• work/life balance
• eligibility to participate in the Public Service Loan Forgiveness (PSLF) program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager