Clinical Director

JV SERENITY MASS LLC•Haverhill, VT

About The Position

The Clinical Director oversees and develops the Clinical department, including hiring, supervision, evaluation, and scheduling. The role develops and implements strategies for program continuation and growth, provides clinical and personnel supervision and training to clinical staff and interns, and supports communication and coordination across departments. The Director is accountable for clinical paperwork and monitoring clients’ program schedules, and assists with clinical matters before discharge and during step-down care. The position also supports quality assurance, contract compliance, evidence-based practices, client care coordination, and staff development.

Requirements

Master’s degree in a mental health-related field, such as psychology, social work, marriage and family therapy, or mental health counseling.
Current license in good standing in the state of practice as a Psychologist, LMHC, LCSW, LMFT, LCDC, or equivalent.
At least 3 years of progressively responsible substance abuse program management and staff supervision experience, including experience developing clinical staff into a highly functional team.
Ability to work as a team member and strong management, communication, organizational, and interpersonal skills.
Ability to work under stressful conditions and remain flexible in response to departmental needs.
Knowledge of Joint Commission standards relevant to the department.
Knowledge of HIPAA laws, Drug Free Workplace Policies, workplace violence, and Corporate Integrity and Compliance Programs.
Strong computer literacy and familiarity with current technology.
Knowledge of 12 Step Programs.
Skills in influencing, providing direction, coaching and developing others, motivation, fostering teamwork, managing conflict, decision-making, effective communication, and listening.
Reliable and consistent attendance and punctuality.
Ability to meet the physical demands of the position, including frequently lifting or moving up to 10 pounds and occasionally lifting or moving up to 25 pounds, as well as the listed standing, walking, sitting, handling, reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling demands.
Ability to work in a fast-paced, high-stress environment with stringent monthly deadlines and quotas.

Nice To Haves

Experience in chemical dependency, substance abuse, psychiatric, or human services settings.

Responsibilities

Oversee the Clinical department and establish departmental goals and objectives in accordance with the agency mission.
Evaluate contract compliance, monitoring, and reporting to ensure goals are met.
Hire, supervise, evaluate, schedule, promote, and take corrective action regarding paid personnel and volunteer interns in the department.
Review and recommend program service changes to meet client needs, particularly those of underserved populations.
Oversee departmental program evaluation and quality assurance, including review of applicable legal and professional requirements and monitoring client treatment plans.
Ensure departmental contract compliance and implement and monitor evidence-based practices.
Coordinate and communicate with other management team members and participate in strategic planning.
Provide clinical training to clinical staff and interns, including training related to the Intervention Program, Train the Trainer, and ASAMs.
Recruit clinical interns, conduct outreach, and maintain working relationships with graduate schools.
Lead daily staff briefing meetings.
Redirect clients to an appropriate level of care when they are not ready to leave, and contact family members as needed to discuss client support.
Coordinate and facilitate client program trainings and groups, including Just for Today, Primary Process Group, My 12-step, and Life Skills.
Develop and maintain written objectives, policies, procedures, an organizational plan, and a quality assurance program for substance abuse counseling services, subject to administrator review.
Ensure treatment approaches are evidence-based or based on objective information and align with recognized treatment principles and practices for each level of care and client type.
Provide or ensure and document at least one hour of direct clinical supervision per week for each clinical staff member, individually or in a group; group supervision must not exceed 50 percent of supervision time.
Ensure counseling services follow client treatment plans and are coordinated with other care services to support continuity of care.
Ensure appropriately trained and qualified staff assess, diagnose, and treat clients with co-occurring disorders, and ensure those staff receive clinical supervision.
Help develop and maintain written job descriptions for substance abuse counseling personnel and assign duties.
Assess and participate in staff education, provide consultation to program personnel, and orient and evaluate new counseling staff before they assume counseling responsibilities.
Ensure counseling staff are properly licensed or credentialed and supervised by appropriately credentialed staff.
Participate in identifying quality care indicators and outcome objectives and in collecting and reviewing performance data.
Participate in planning and budgeting for substance abuse counseling services.
Monitor client orientation and onboarding, and review clinical paperwork, including progress notes, after-treatment plans, telephone notes, treatment plan records, and biopsychosocial addendum assessments.
Implement and follow departmental standard operating procedures and facilitate weekly peer meetings, following up on concerns.
Facilitate meetings with clients who are to be discharged and follow up on the step-down board, insurance, and discharges.
Be physically present at residences three to four times weekly.
Communicate daily with the Case Manager Supervisor to develop group schedules and staff assignments.
Develop programming for Inception and Target populations and focus groups.
Coordinate with the Facility Director regarding outings.
Assist with intake overflows and meet with clients on Precaution Watch Notes.
Review Concurrent Review CCRs with therapists when utilization review reports concerns.
Maintain reliable attendance and punctuality, represent the organization professionally, follow organizational policies and procedures, and communicate in a friendly manner with all facility levels.