Clinical Director - Nursing Leadership

CHRISTUS Health•Alamogordo, NM

About The Position

Manages nursing services and staff for a department, ensuring quality and compliance with relevant policies and standards. Implements and monitors programs and practices that deliver safe, efficient, high-quality nursing care for patients and families. Ensures consistent application of nursing policies and standards, monitors patient outcomes and care effectiveness, oversees team performance and staff development, and advises medical staff, department heads, and administrators on nursing services and strategies. The role includes financial management, including budgeting, variance analysis, productivity evaluation, and revenue and expense forecasting. It manages human resources and team resources, supports patient flow, resolves conflicts, adapts management and motivational approaches to individual needs, and evaluates staff performance. The Clinical Director leads relationship management, crisis and conflict response, team development, professional management, diversity, and a healthy work environment. The role promotes patient satisfaction, customer service, workplace safety, evidence-based nursing, nursing research, quality improvement, and communication across the continuum of care. The position provides clinical leadership and supports performance improvement, clinical policies and standards, healthcare policy and ethics compliance, and regulatory compliance. It shares and evaluates improvement approaches, uses technology to communicate clinical outcomes, supports policy development and adherence, implements programs to comply with healthcare laws and regulations, and collaborates across departments in preparation for external audits.

Requirements

Bachelor's degree.
Minimum of 3–5 years of clinical patient care experience in a relevant setting.
Minimum of 2 years of healthcare leadership experience.
RN license in the state of employment or compact.
BLS certification.

Responsibilities

Manage nursing services and staff for a department and ensure quality and compliance with relevant policies and standards.
Implement and monitor programs and practices for safe, efficient, quality nursing care for patients and families.
Ensure consistent application of nursing services policies and standards throughout the organization.
Monitor patient outcomes and the quality and effectiveness of nursing care.
Oversee team performance and identify and address staff training and development needs.
Advise medical staff, department heads, and administrators on nursing services and strategies.
Create, monitor, and analyze budgets; explain variances; evaluate productivity; and forecast revenue and expenses.
Evaluate team resource needs, allocate resources responsibly and equitably, and identify opportunities to improve resource utilization.
Anticipate admission, discharge, and transfer needs to facilitate patient flow.
Resolve conflicts, adapt management approaches to different people and situations, and tailor motivational efforts to individual needs.
Evaluate personnel performance and recommend improvement plans; coach others on personnel management systems and processes.
Manage crises and conflict, promote team dynamics, and mentor and coach staff.
Promote stress management, professional participation, fairness, cultural competence, and effective work groups.
Assess patient and customer satisfaction and implement strategies to address concerns; facilitate resolution of customer problems.
Promote workplace safety, evidence-based nursing care, nursing research, quality improvement, and effective communication across the continuum of care.
Lead patient care and use leadership practices to motivate staff, improve productivity, and solve problems.
Share process improvement experiences, explore innovative solutions to recurring problems, and use technology to share clinical performance and outcomes data.
Help ensure nursing staff understand and value quality and performance measures; coach on business cases for improvement initiatives.
Monitor clinical practice for compliance with standards; evaluate standards and procedures; participate in policy development; and develop adherence monitoring mechanisms.
Support healthcare policy and ethics compliance, guide ethical decision-making, and translate policy changes into operational programs and services.
Implement programs to comply with healthcare laws and regulations, monitor regulatory compliance, assess pending regulations and legislation, and recommend solutions to legal problems.
Collaborate and communicate across departments to prepare for external audits.