Clinical Diabetes Sales Specialist (New Hampshire & Vermont)

Tandem Diabetes Care•New Hampshire Remote, VT

2d•$101,000 - $148,000•Onsite

About The Position

Tandem Diabetes Care is seeking a Clinical Diabetes Sales Specialist to join their field sales team. In partnership with a Territory Manager, this role will provide continuing education and pump training to patients, customers, and healthcare professionals on the use of insulin pump therapy. The specialist will lead educational classes supporting diabetes education and advanced diabetes management skills, and collaborate on strategies to address clinical concerns within the sales territory. This is a field-based role covering New Hampshire and Vermont. The role involves developing strategies to address clinical concerns, identifying sales leads, promoting Tandem's market position and products, educating stakeholders on industry trends and products, completing training and documentation, establishing professional relationships with healthcare professionals, recertifying pump trainers, collaborating with support teams, maintaining CRM records, establishing an efficient territory call cycle, and ensuring compliance with company policies including Privacy/HIPAA and other regulatory requirements. The position directly reports to the Regional Sales Manager (RSM) and partners with the Regional Clinical Manager (RCM).

Requirements

RN (BSN preferred), RD or RPh or equivalent combination of education and applicable job experience
Advanced Diabetes Education Professional Credential (Certified Diabetes Care and Education Specialist (CDCES) or Board Certified, Advanced Diabetes Management (BC-ADM) certified or eligible)
2-years’ experience coordinating and conducting patient education on the technical use of diabetes technology (experience with video remote education preferred)
Ability to relate effectively with patients, referral sources and health care professionals.
Demonstrated ability to effectively communicate as a clinical expert on diabetes, diabetes technology, Automated Insulin Delivery, and diabetes management software systems to patients and health care providers.
Skilled at presenting educational material in a clear, concise manner to various audiences.
Ability to work in a fast paced, ever changing market and see change as an opportunity to improve business performance and campaigning for it when necessary.
Must maintain a valid driver’s license and required auto insurance as well as good driving record per company policy.

Nice To Haves

1-year related diabetes/endocrinology industry experience preferred
Ability to travel at least 80% in your assigned territory

Responsibilities

Develop successful strategies with assigned Territory Manager to address clinical concerns in the sales territory to ensure the sale of Tandem Diabetes products and to ensure the retention of existing relationships.
Efficiently use available tools and resources to identify sales leads and gather the information required to determine if prospecting criteria have been satisfied.
Effectively promote Tandem’s unique market position and create value for the health care professionals by differentiating Tandem Diabetes Care products and clinical services.
Educate prospects/customers regarding industry/healthcare trends, web-based solutions, Tandem products, services and outcomes, and/or other population health management issues.
Complete all product training, documentation and communication with HCPs in a thorough and timely manner per company policy.
Establish and maintain excellent professional relationships with health care professionals to support the sale of Tandem Diabetes products.
Responsible for initial and ongoing recertification of contracted and non-contracted Tandem Pump Trainers in the territory.
Collaborate with Customer Technical Support Specialists and Clinical Support Specialist team to identify and address post-sale product issues, and additional patient education training needs.
Keep records updated in the customer relationship management software (CRM), for all business dealings within assigned territory.
Establish and maintain a territory call cycle that will minimize administrative time and maximize time and effort spent with sales prospects and customers.
Ensure work is performed in compliance with company policies including Privacy/HIPAA and other regulatory, legal, and safety requirements.