Clinical Development and Engagement Lead

MPOWERHealth•Addison, TX

About The Position

The Clinical Development and Engagement Lead advances the professional development, engagement, onboarding, and integration of MPOWERHealth’s Surgical Assist (SA) teams. The role partners with Clinical Leadership, Operations, Talent Acquisition, HR, Marketing, and Business Development to support a high-quality clinician experience from candidate assessment through long-term engagement and retention. The Lead helps steward clinical culture, clinician experience, and workforce growth. This position requires direct, hands-on surgical clinical experience in a surgical or operating room setting. The Lead uses firsthand clinical knowledge to assess candidates, improve onboarding and development, build relationships with Surgical First Assist teams, and support clinician transitions and retention. It is not a traditional healthcare operations, recruiting, or employee engagement role; experience exclusively in administration, recruiting, clinical research, or non-surgical clinical operations does not meet the minimum surgical experience requirement. The role also supports recruiting conferences and brand representation, market integrations and expansions, and continuous improvement through lifecycle metrics, documentation, and recommendations to clinical and operational leadership. Travel is required as needed.

Requirements

  • Professional experience as a surgical clinician, such as a Surgical First Assistant (CSFA, RNFA, LSA), Surgical Technologist, Operating Room RN, Surgical PA/NP, or comparable hands-on surgical clinical role.
  • Direct, hands-on clinical experience in a surgical or operating room setting; experience exclusively in healthcare administration, recruiting, clinical research, or non-surgical clinical operations does not meet the minimum requirement.
  • Strong understanding of operating room workflows, surgical procedures, clinical standards, and surgical team member responsibilities.
  • Experience working directly with surgeons, Surgical First Assists, and multidisciplinary operating room teams.
  • Ability to assess surgical clinician qualifications, clinical competencies, training needs, and professional development opportunities.
  • Strong communication, organizational, and relationship-building skills.
  • Strong interpersonal, interviewing, coaching, and stakeholder management skills.
  • Ability to balance strategic planning with hands-on execution.
  • Highly organized, with strong attention to detail and follow-through.
  • Comfort working in a growth-oriented, evolving environment.
  • Willingness to travel as needed.

Nice To Haves

  • Experience in clinical leadership, onboarding, education, employee engagement, or professional development.

Responsibilities

  • Partner with Talent Acquisition teams to review candidates and assess surgical backgrounds, procedural experience, clinical competencies, and readiness for Surgical Assist teams.
  • Determine candidate advancement and coordinate interview next steps with SA Managers and Talent Acquisition.
  • Develop and maintain SOPs, interview guides, and assessment tools; ensure Culture Index completion and distribution; and coach clinical leaders on interviewing.
  • Review and improve job descriptions and recruiting materials, maintain candidate and hiring records, and provide SA Managers with qualified candidate pools.
  • Own and improve clinical onboarding materials, training content, workflows, and SOPs using operating room knowledge.
  • Coordinate onboarding with HR, IT, Credentialing, Operations, and Talent Managers; lead onboarding meetings and arrange hybrid onboarding where appropriate.
  • Ensure clinical access, logins, equipment, and resources are ready before onboarding start dates; conduct 30-day follow-ups and coordinate improvement actions.
  • Work with clinical markets on structured onboarding, mentorship, and market-specific orientation; travel as needed to support onboarding.
  • Partner with Clinical Leadership to identify skill gaps and development needs and support clinical education resources, competency standards, and surgical best practices.
  • Help identify high-potential clinicians and mentorship or advanced-responsibility opportunities; align development initiatives with Quality and Education teams.
  • Support ongoing education initiatives that promote surgical competency, patient safety, and clinical performance.
  • Develop and evolve clinician engagement strategies, maintain relationships with Surgical First Assist teams, and support communications, recognition, inclusion, and connection to company culture.
  • Partner with Operations to address engagement challenges involving scheduling, workload, and market-specific needs; elevate team feedback and improvement opportunities.
  • Collaborate with Marketing on branding materials for recruiting, conferences, and engagement initiatives.
  • Partner with Business Development to identify, organize, and attend recruiting conferences; represent the company and build relationships with clinicians and prospective candidates.
  • Lead candidate follow-up after conferences and evaluate conference effectiveness and return on investment for recruiting and brand awareness.
  • Support SA Operations and Clinical Leadership during integrations, market expansions, and acquisitions, including engagement, communications, onboarding alignment, and clinician transitions.
  • Conduct post-integration follow-ups and partner with HR and Clinical Leadership on retention strategies and early intervention.
  • Track and analyze recruiting, onboarding, engagement, and retention metrics; identify trends and improvement opportunities.
  • Keep documentation, SOPs, and processes current and audit-ready; present insights and recommendations to leadership and use data and clinical knowledge to improve programs.
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