Clinical Database Analyst
About The Position
The Clinical Database Analyst is responsible for configuring, maintaining, and supporting Laboratory Information System (LIS) applications across Sonic Healthcare USA. The role performs standard to moderately complex system configuration activities supporting laboratory operations, including provider and clinic builds, test and panel dictionary maintenance, rules configuration, workflow optimization, testing, validation support, and documentation. Working under general supervision, the Systems Analyst II collaborates with senior analysts, technical teams, laboratory operations, and business stakeholders. The position ensures system configurations are accurate, compliant, scalable, and aligned with organizational standards, supporting high-quality LIS solutions that promote operational efficiency, data integrity, regulatory compliance, and a consistent user experience across the enterprise. The Systems Analyst II supports the stability, reliability, and continuous improvement of Sonic Healthcare USA's Laboratory Information Systems by executing configuration, testing, and documentation activities. The role contributes to operational excellence and enables laboratory teams to provide high-quality patient care and service.
Requirements
- 3–5+ years of experience supporting Laboratory Information Systems (LIS), healthcare IT applications, clinical systems, or related technology platforms.
- Working knowledge of LIS configuration, laboratory workflows, test dictionaries, provider and clinic setup, and application build methodologies.
- Understanding of regulated healthcare or laboratory environments, including the importance of documentation accuracy, data integrity, and compliance requirements.
- Ability to manage assigned work independently, prioritize competing demands, communicate effectively, and escalate issues appropriately.
- Strong analytical, troubleshooting, documentation, customer service, and interpersonal communication skills.
Nice To Haves
- Experience supporting system testing, validation, change management, implementation activities, and production support environments.
Responsibilities
- Perform standard to moderately complex LIS configuration and build activities, including provider and clinic setup, test and panel dictionary maintenance, workflow configuration, and routine rules updates.
- Analyze assigned requirements and translate business and operational needs into system configuration solutions in accordance with established standards and procedures.
- Support system testing, validation activities, defect resolution, and release readiness efforts for assigned configuration changes.
- Maintain complete and accurate documentation related to system configurations, build decisions, testing results, validation evidence, and knowledge management resources.
- Partner with Senior Systems Analysts, Lead Systems Analysts, AP/CP implementation teams, laboratory operations, integration teams, billing teams, and Quality/Compliance stakeholders to support project execution and operational initiatives.
- Investigate and resolve routine configuration-related issues, escalating complex problems and risks as appropriate.
- Adhere to enterprise governance standards, change management procedures, documentation requirements, and system development lifecycle practices.
- Perform data integrity reviews and assist in identifying configuration discrepancies, process improvement opportunities, and standardization initiatives.
- Participate in project meetings, work intake assessments, operational reviews, and continuous improvement efforts.
- Maintain knowledge of LIS workflows, laboratory operations, regulatory requirements, and system functionality to support evolving business needs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
