Clinical Coordinator- Med Surg, Neurology (Full Time, Nights)

Nicklaus Children's Hospital•Miami, FL

About The Position

The Clinical Coordinator for Med Surg, Neurology coordinates patient care according to unit and department policies and procedures. The role provides clinical leadership, uses problem-solving strategies, and applies evidence-based practice to improve patient care. Working under the supervision of the Nursing Manager/Director, the coordinator is responsible for patient care coordination on the designated shift, including patient throughput and outcomes. The coordinator supports staff and patients throughout the care process, monitors patient flow, oversees care delivery, communicates with patients and families and the interdisciplinary team, and helps ensure compliance with hospital policies and regulatory requirements. The role may also provide direct patient care when needed, particularly during high census or when other resources are unavailable.

Requirements

Active Registered Nurse licensure in the State of Florida or a Multi-State Enhanced Nursing License Compact (eNLC) license, maintained in good standing throughout employment.
American Heart Association BLS certification.
American Heart Association PALS certification, as specified by the department, within two years.
NRP/ACLS certification, as specified by the department, within one year.
2–4 years of RN clinical experience.
Experience as a Charge Nurse.
Experience with Microsoft Office applications, including Excel and Word.
BSN degree or current enrollment in a BSN program.
Strong customer service, problem-solving, critical-thinking, time-management, and conflict-resolution skills.
Effective verbal and written communication skills.
Ability to positively influence others and hold oneself and others accountable.
Ability to collaborate in a multidisciplinary team and lead a team to achieve business results.

Nice To Haves

National certification, preferably within five years of hire.
Pediatric nursing experience in an acute care setting.
Trauma certification as specified by the department.

Responsibilities

Coordinate and continuously monitor patient flow, supporting patients through admission, transfer, or discharge and facilitating these processes in a timely manner.
Identify clinical strengths and opportunities, adjust patient assignments to support clinical competency, and coach and mentor employees to improve performance and clinical outcomes.
Flex employees to align with census fluctuations and collaborate with Operations Administrators and the Nursing Staff Office to meet hospital needs.
Promote cost containment and fiscal performance by ensuring appropriate supplies and par levels are maintained.
Support departmental goals and the hospital strategic plan; participate in the nursing governance council and unit-based committees.
Conduct department huddles and communicate hospital and department updates and HCAHPS Patient Perception Survey data.
Foster staff empowerment and open communication, and lead and guide staff in building a high-performing, engaged team.
Collaborate with all levels of the hospital interdisciplinary team and promote the team concept within the department and hospital.
Interact with patients and families to review the plan of care, solicit input, and communicate patient and family concerns to physicians.
Educate patients and families about disease processes and treatment, and document health-related teaching in the electronic health record.
Administer direct patient care when needed, particularly during high census or when other resources are unavailable.
Oversee and assist staff in delivering patient care through assessment, planning, intervention, and evaluation.
Coordinate patient care on the designated shift, with accountability for patient throughput and outcomes.
Identify process improvement opportunities and assist with projects to enhance workflow using Lean methodologies and tools.
Assist and support RNs and the team during code blue and rapid response efforts.
Collaborate and round with a multidisciplinary team during daily care-planning rounds, as appropriate, and foster a Family Centered Care environment.
Communicate patient progress, critical findings, and changes in patient condition.
Implement and document the plan of care with other disciplines and services to ensure safe and efficient care.
Participate in the performance review process through chart reviews and validation of timely charting and completion of requirements.
Ensure staff on the assigned shift adhere to requirements of the Joint Commission, CMS, DOH, and other accrediting agencies.
Ensure staff adhere to hospital policies and procedures.
Promote a safe, error-free working environment by ensuring infection-prevention practices are followed on the assigned shift.